Another kudo for SAS

[Nick Skrepetos]

GreasyRider@invalid.com wrote:
> On 20 Nov 2006 13:23:31 -0800, "Nick Skrepetos" <nskrepetos@yahoo.com>
> postulated :
>
> >SUPERAntiSpyware is not a trojan - BitDefender is incorrectly detecting
> >our software - they seem to be prone to several "classes" of false
> >positives. What do you mean "it won't run"? Was there an error? Or was
> >BitDefender blocking it from running?
>
> BitDefender was turned off for the installation. Can not remember
> original message and I didn't take notes. I'm trying my best to rid my
> computer of this "program". If all else fails I'll remove the HD and
> take it to the Geeks for removal.

If you are having problems with our software, please submit a support
ticket here:
http://www.superantispyware.com/support.html

We will promptly assist you and help you uninstall. There should be no
problems removing SUPERAntiSpyware as our uninstaller will remove all
files, drivers and services.

I look forward to assisting you, and I am sorry SUPERAntiSpyware did
not work out for you!

Nick Skrepetos
SUPERAntiSpyware.com
http://www.superantispyware.com

[Gaz]

Greasy Rider @ invalid.com wrote:
> On 20 Nov 2006 13:23:31 -0800, "Nick Skrepetos" <nskrepetos@yahoo.com>
> postulated :
>
>> SUPERAntiSpyware is not a trojan - BitDefender is incorrectly detecting
>> our software - they seem to be prone to several "classes" of false
>> positives. What do you mean "it won't run"? Was there an error? Or was
>> BitDefender blocking it from running?
>
> BitDefender was turned off for the installation. Can not remember
> original message and I didn't take notes. I'm trying my best to rid my
> computer of this "program". If all else fails I'll remove the HD and
> take it to the Geeks for removal.

superantispyware has shown itself to be quite a useful programme that is
light on resources, I did get a BSOD cycle once through its use, but to be
fair, that was probably more to do with the consequences of removing an
infected file, rather then superantispyware.


Gaz

[David H. Lipman]

From: <Greasy Rider @ invalid.com>


|
| I installed the free edition. It will not run and attempts to remove
| the file are futile. I regret downloading this "program". BitDefender
| indicates it is a trojan.
|

It is a False Positive declaration.

Please place the falsely identified file or files and place them in a password protected ZIP
file with the password being; infected
{ password = infected }

You should then use the following Email URL to send the password protected ZIP file to
BitDefender.

mailto:virus_submission@bitdefender.com?subject=Fa lse%20Positive



--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

[Greasy Rider @ invalid.com]

On Mon, 20 Nov 2006 21:35:07 GMT, "David H. Lipman"
<DLipman~nospam~@Verizon.Net> postulated :
>From: <Greasy Rider @ invalid.com>
>
>
>|
>| I installed the free edition. It will not run and attempts to remove
>| the file are futile. I regret downloading this "program". BitDefender
>| indicates it is a trojan.
>|
>
>It is a False Positive declaration.
>
>Please place the falsely identified file or files and place them in a password protected ZIP
>file with the password being; infected
>{ password = infected }
>
>You should then use the following Email URL to send the password protected ZIP file to
>BitDefender.

Thanks for your input. The file SuperAntispyware.exe cannot be
deleted, copied, name changed or altered in any way. I hope the Geek
Squad can delete it. If not a new HD is in order. I really regret
downloading this junk, spyware or trojan , what ever it really is. I
learned a lesson.

[David H. Lipman]

From: <Greasy Rider @ invalid.com>


|
| Thanks for your input. The file SuperAntispyware.exe cannot be
| deleted, copied, name changed or altered in any way. I hope the Geek
| Squad can delete it. If not a new HD is in order. I really regret
| downloading this junk, spyware or trojan , what ever it really is. I
| learned a lesson.

It is NOT junk, spyware or trojan. It is legitimate software.

See my other reply !

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

[Greasy Rider @ invalid.com]

On Mon, 20 Nov 2006 21:58:43 GMT, "David H. Lipman"
<DLipman~nospam~@Verizon.Net> postulated :

>It is NOT junk, spyware or trojan. It is legitimate software.

It's junk if it won't run.