David H. Lipman wrote:

> From: "Rex's Mom" <labsrgreat@invalid.com>
>
> | while running aČ, Avast lept up with a warning about a
> | program in the AČ Archive folder. Then while running Avast,
> | it (Avast) complained about something in aČ.
> |
> | should one investigate (and what's the best way to do that?)
> | or should one just accept 'their' word for it and quarantine?
>
> Quarantines *should* be encrypted to avoid other anti malware utilities from flagging what
> is found within the respective vendor's quarantine. However, this isn't always the case.
>
> If you are unsure if a file has been unjustly quarantined, submit a sample to a given
> qurantined item to Virus Total. If it is well recognized, purge that quarantined item from
> the cache/folder. If it is NOT well recognized, wait several days, a week or more and
> resubmit it. If it remains not well recognized or unrecognized then it may be a False
> Positive and you should contact the anti malware vendor of the software which quarantined
> the suspect. If it is a False Positive, it can the be restored from quarantine.
>
>
> Please submit a sample to Virus Total --
> http://www.virustotal.com/flash/index_en.html
> The submission will then be tested against many different AV vendor's scanners.
> That will give you an idea what it is and who recognizes it. In addition, unless told
> otherwise, Virus Total will provide the sample to all participating vendors.
>
> You can also submit a suspect, one at a time, via the following email URL...
> mailto:scan@virustotal.com?subject=SCAN
>
> When you get the report, please post back the exact results.
>
thank you...will get on it in the next day or so and post back

--

Rex's Mom