"bob brozewicz" <brozewicz.rf@verizon.net> wrote in message
news:WWq%g.5287$bb.3640@trnddc03...
> why not give the help desk at her company a call.
>
> i know that where i work, if the intrusion detection software detects
> virus/spyware on your machine the company will deny a connection to the
> work servers. another thing to check for is if any p2p software is running
> when connecting, again, if it is, the company software denies the
> connection here.
>
> i think her companies help desk is the best place to start with resolving
> the issue.
>

I am the remote desktop help desk. Last week she spent hours w/ the
national help desk and even more
w/ the local help desk and when I returned to work she contacted me.