Hi Patti, Judy;

Sorry I couldn't get back sooner - Site was down over the weekend and have been deluged with work this week.

Looks like some good suggestions, Judy. We should simplify things as much as possible to narrrow down possible culprits.

-- It might be a good idea to revisit the HJT log. There were some items that needed to be fixed (general cleanup) that I ignored because they wouldn't contribute to the problem.

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :0
Let's fix this entry with HJT.
Do you use a proxy, Patti?

- We may need to look at the registry in more depth. I imagine a number of keys are cattywampus as a result of the reg cleaners...

Will try to check back soon. Best Luck, guys!

PP