Hello people. It seems these days that there is just more crap (in a home
environment) infecting peoples computers. Whether it be spyware, adware,
Trojans or/and viruses its a pain in the arse to disinfect. Traditionally
you go about patching systems , real time scanning, host editing and user
education as a first line of defence. I have found that if you give a home
customer a limited user account they will ring you every time they want to
install something new. If you tell them to only log in as admin to install
stuff they just end up using the admin account all the time. Then comes
removing the infection. As every body know this can be time-consuming often
taking longer than it would take to backup then format the system.

What I was thinking (which is nothing new), is having two partitions on one
hdd. Part 1 = windows Part 2= hidden. You have all the settings and
individual data (psts, ie6 favourites, my documents) stored and accessed
from part 2 . When the customer uses the computer it seems like a normal
windows xp installation. When there is an infection you just re-image
partition 1 ( in 1 step?) with the pre configured image. None of the
settings will be lost because the xp installation will still look for
settings and psts, ie6 favourites, my document on part 2 ? Does anyone know
of any software that can help me do this???