Hi. I have a computer at my office that is infected with spyware, viruse, and probably other things. I wanted to try and clean it if possible so I do not loose some information that would take forever to recover. I heard of Hi jack this and did a little research. I found this site, and have read the sticky of what to do before posting for help. I have followed the guide step by step and below is the information that I have collected.
Computer: Dell
OS: Windows XP (I found out it is not totally up to date once I started investigating.)
1.) I downloaded and installed AvG anti -spyware v7.5
I downloaded and installed windows defender
I downloaded and installed ATF Cleaner.exe
I downloaded HiJackThis v1.99.1 and extracted it to the C:\hijackthis folder
and renamed it to hjtscan.exe (please note before I found this forum I downloaded HiJackThis v2 and ran it I tried post to post the log from that time but the site would not let me)
2.) I started the initial cleaning process:
Under Add/remove programs the following looked suspicious: Insider, OIN, Windows Installer, Words.
I enabled the viewing of hidden files
I ran malicous software removal tool (however this did not find any problems)
I ran Kaspersky online virus scanner
I disconnected and rebooted in safe mode and ran the following:
ATF Cleaner (Successful)
AVG Cleaner.exe (Successful, but it would not let me print a report)
windows defender(Successful)
3.) After the initial cleaning I ran the HJT v 1.99 as directed ( I actually ran this twice after I could not attach the .log file here, I reran HJT and pasted the info into .txt file)
I also ran kaspersky again.
I would appreciate any advise or suggestions on how to clean this computer.
Thank you for your time.
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