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Thread: win32.agent.bck infestation

  1. #1
    Join Date
    Oct 2007
    Posts
    22

    win32.agent.bck infestation

    Hoping someone can help. I am running WinXP Pro, Kaspersky 7. I also ran SpyBot and removed what it found, but it doesn't help in the long run.


    I keep getting warnings regarding the Trojan.Win32.Agent.bck and Trojan-Downloader.Win32 no matter what I do.

    I ran CleanXP+ (in safe mode) but some files would not delete.

    I then ran the AVG Rootkit (it would only run in normal mode) No files were found.

    I then ran AnalyzerXP 3.7 - in safe mode. Below is the log.

    If there is something else, or in a different sequence, please let me know.
    Thanks for any help. This is a tough one - at least for me.


    [==========] AnalyzerXP 3.7 by TL - IANAG (forum.networktechs.com) [==========]


    Tue 10/02/2007
    01:48 PM

    Some of the files listed could be safe and valid, so before you do anything, research further.
    You could also submit this log on forum.networktechs.com - Spyware Central for help.

    Volume in drive C has no label.
    Volume Serial Number is 3C0E-35F9

    Directory of C:\WINDOWS\Tasks

    08/30/2007 02:18 PM 284 AppleSoftwareUpdate.job
    1 File(s) 284 bytes
    0 Dir(s) 31,397,335,040 bytes free


    TaskName Next Run Time Status
    ==================================== ======================== ===============
    AppleSoftwareUpdate 19:53:00, 10/6/2007
    MP Scheduled Scan 01:36:00, 10/3/2007

    INFO: No event triggers found.


    =====] Looking for suspicious file types in WINDOWS folder:

    W32i - - - - 37,027 12-12-2004 c:\windows\atmoun.exe
    W32i - - - - 118,784 12-01-2006 c:\windows\bwunin-7.2.0.137-8876480sl.exe
    W32i - - - - 118,784 12-01-2006 c:\windows\bwunin-7.2.0.157-8876480sl.exe
    W32i - - - - 421,888 07-13-2004 c:\windows\nero photoshow.scr
    W32i - - - - 99,965 08-26-2005 c:\windows\uninstallfirefox.exe

    Volume in drive C has no label.
    Volume Serial Number is 3C0E-35F9

    Directory of C:\WINDOWS

    07/17/2004 02:40 PM 19,528 002394_.tmp
    3 File(s) 1,119,049 bytes
    0 Dir(s) 31,397,335,040 bytes free


    W32i - - - - 84,544 09-27-2007 c:\windows\system32\aqgdcoxq.dll
    W32i - - - - 1,544,542 01-28-2004 c:\windows\system32\avcodec.dll
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\awttusq.dll
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\byxwtqo.dll
    W32i - - - - 36,864 08-01-2001 c:\windows\system32\cnmcp36.exe
    W32i - - - - 5,632 08-06-2001 c:\windows\system32\cnmvs36.dll
    DOS - - - - 9,833 09-03-2001 c:\windows\system32\ddmi.vxd
    W32i - - 6.0.0.1571 dbg 692,224 08-09-2005 c:\windows\system32\divxdec.ax
    W32i - - 0.0.0.26 shp 356,436 08-09-2005 c:\windows\system32\divxmedia.ax
    W32i - - - - 524,288 08-09-2005 c:\windows\system32\divxsm.exe
    DOS - - - - 9,321 11-11-2001 c:\windows\system32\dlpt.vxd
    W32i - - - - 126,976 02-10-2003 c:\windows\system32\e1000msg.dll
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\efcawwt.dll
    W32i - - - - 111,376 08-10-2004 c:\windows\system32\expat.dll
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\fccaxyv.dll
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\gebcdec.dll
    W32i - - - - 321,632 09-25-2007 c:\windows\system32\geede.dll
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\jkkheee.dll
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\jkkklji.dll
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\khfdcbb.dll
    W32i - - - - 87,104 10-01-2007 c:\windows\system32\kvkyxfdv.dll
    W32i - - - - 91,136 11-22-2000 c:\windows\system32\lfkodak.dll
    W32i - - - - 831,488 08-09-2005 c:\windows\system32\libeay32.dll
    W32i - - - - 1,663,068 12-12-2003 c:\windows\system32\libmmd.dll
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\mljkjge.dll
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\opnmmji.dll
    W32i - - - - 77,376 10-02-2007 c:\windows\system32\opnmmmer.dll
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\pmnnonn.dll
    W32i - - - - 85,056 10-02-2007 c:\windows\system32\qiocrjib.dll
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\qommlih.dll
    W32i - - - - 207,872 11-13-1998 c:\windows\system32\rdmwin32.dll
    W32i - - - - 87,104 10-01-2007 c:\windows\system32\rhnfxteg.dll
    W32i - - - - 85,056 10-02-2007 c:\windows\system32\rjqhreev.dll
    W32i - - - - 87,104 10-01-2007 c:\windows\system32\rnwksluv.dll
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\rqrrqpm.dll
    W32i - - - - 159,744 08-09-2005 c:\windows\system32\ssleay32.dll
    W16 - - - - 1,409 02-07-2006 c:\windows\system32\tmp414d8.fot
    W16 - - - - 1,409 02-07-2006 c:\windows\system32\tmp6c3d8.fot
    W16 - - - - 1,409 02-07-2006 c:\windows\system32\tmp793d8.fot
    W16 - - - - 1,409 02-07-2006 c:\windows\system32\tmpe15d8.fot
    W32i - - - - 35,328 09-26-2007 c:\windows\system32\tuvvtqn.dll
    W32i - - - - 69,184 10-01-2007 c:\windows\system32\vlhqrnli.dll
    W32i - - - - 136,192 09-07-1999 c:\windows\system32\wbcdflsh.dll
    W32i - - - - 30,208 06-11-1997 c:\windows\system32\wnaspi32.dll
    W32i - - - - 87,104 10-01-2007 c:\windows\system32\wyhsspaw.dll

    12/15/2006 10:41 PM 0 REN10F3.tmp
    12/15/2006 10:41 PM 0 REN10F4.tmp
    10/18/2006 09:47 PM 2,450,944 SET10FD.tmp
    10/18/2006 09:47 PM 99,840 SET1144.tmp
    10/18/2006 09:47 PM 222,208 SET10F1.tmp
    02/25/2006 05:56 PM 0 REN390.tmp
    02/25/2006 05:56 PM 0 REN38F.tmp

    09/06/2006 12:01 AM 2,455,488 ieapfltr.dat
    06/27/2006 10:14 PM 256 chklist.dat

    06/27/2006 10:14 PM 313,856 xwebpic.ocx


    =====] Looking for suspicious file types in Current User profile:

    W32i - - - - 3,584 09-06-2004 c:\documents and settings\administrator\application data\microsoft\installer\{121634b0-2f4a-11d3-ada3-00c04f52dd53}\icon386ed4e3.exe
    W32i - - - - 65,536 04-23-2007 c:\documents and settings\administrator\application data\microsoft\installer\{83ecc084-a13c-4c90-bf35-57a2e0ffb5cd}\arpproducticon.exe
    W32i - - - - 40,960 04-23-2007 c:\documents and settings\administrator\application data\microsoft\installer\{83ecc084-a13c-4c90-bf35-57a2e0ffb5cd}\newshortcut1.exe
    W32i - - - - 40,960 04-23-2007 c:\documents and settings\administrator\application data\microsoft\installer\{83ecc084-a13c-4c90-bf35-57a2e0ffb5cd}\newshortcut1_1.exe
    W32i - - - - 65,536 04-23-2007 c:\documents and settings\administrator\application data\microsoft\installer\{83ecc084-a13c-4c90-bf35-57a2e0ffb5cd}\versamailsetupe.exe
    W32i - - - - 423,736 10-02-2007 c:\documents and settings\administrator\application data\mozilla\firefox\profiles\egp7nmir.default\cac he\25162eecd01
    W32i - - - - 67,249 10-02-2007 c:\documents and settings\administrator\application data\mozilla\firefox\profiles\egp7nmir.default\cac he\5041edd7d01
    W32i - - - - 1,284,112 10-01-2007 c:\documents and settings\administrator\application data\mozilla\firefox\profiles\egp7nmir.default\cac he\540b5895d01
    W32i - - - - 220,417 10-02-2007 c:\documents and settings\administrator\application data\mozilla\firefox\profiles\egp7nmir.default\cac he\e57146cfd01


    W32i DLL ENU 1.0.0.1 shp 112,312 06-12-2002 c:\windows\downloaded program files\activedata.dll
    W32i APP ENU 2004.12.14.55 shp 202,352 08-23-2005 c:\windows\downloaded program files\avsniff.dll
    W32i DLL ENU 1.0.0.1 shp 198,256 08-23-2005 c:\windows\downloaded program files\avsniffdlgs.dll
    W32i DLL ENU 1.0.0.3 shp 188,416 08-19-2005 c:\windows\downloaded program files\axhost.dll
    W32i DLL ENU 1.75.0.7 shp 135,168 02-14-2003 c:\windows\downloaded program files\cdtool.dll
    W32i DLL ENU 2.2.0.1 shp 241,664 10-23-2006 c:\windows\downloaded program files\cpcscan.dll
    DOS - - - - 6,899 08-31-2005 c:\windows\downloaded program files\ecbootil.vxd
    W32i DLL ENU 51.2.0.12 shp 288,376 08-31-2005 c:\windows\downloaded program files\ecmsvr32.dll
    W32i DLL ENU 3.5.122.2 shp 1,935,120 11-03-2005 c:\windows\downloaded program files\facebookphotouploader.ocx
    W32i DLL ENU 1.0.0.0 shp 65,272 09-09-2004 c:\windows\downloaded program files\gdichk.dll
    W32i DLL - 1.0.28.0 shp 468,696 01-12-2004 c:\windows\downloaded program files\grooveax.dll
    W32i DLL ENU 3.1.0.0 shp 86,304 12-13-2004 c:\windows\downloaded program files\hpgetdownloadmanager.ocx
    W32i DLL ENU 6.2.0.5 shp 102,912 06-02-2000 c:\windows\downloaded program files\ipixx.ocx
    W32i APP ENU 3.1.0.5 shp 111,752 10-27-2004 c:\windows\downloaded program files\lssupctl.dll
    DOS - - - - 6,850 08-23-2005 c:\windows\downloaded program files\navapi.vxd
    W32i DLL ENU 4.2.0.8 shp 201,896 08-23-2005 c:\windows\downloaded program files\navapi32.dll
    W32i DLL ENU 20051.2.0.18 shp 124,536 08-31-2005 c:\windows\downloaded program files\naveng32.dll
    W32i DLL ENU 20051.2.0.18 shp 706,168 08-31-2005 c:\windows\downloaded program files\navex32a.dll
    W32i DLL ENU 6.0.0.11 shp 520,349 06-03-2004 c:\windows\downloaded program files\rdxie.dll
    W32i APP ENU 2004.6.23.42 shp 161,432 08-23-2005 c:\windows\downloaded program files\rufsi.dll
    W32i DLL ENU 2.0.0.2 shp 157,288 12-20-2004 c:\windows\downloaded program files\symadata.dll
    W32i DLL ENU 1.0.0.9 shp 164,352 12-14-2001 c:\windows\downloaded program files\testgenxinstall.dll
    W32i DLL - 4.50128.1137.0 shp 110,592 01-28-2005 c:\windows\downloaded program files\topagent.dll
    W32i APP ENU 1.1.465.300 shp 55,704 04-27-2006 c:\windows\downloaded program files\vmkeyboardhook.dll
    W32i DLL ENU 1.1.465.300 shp 529,304 04-27-2006 c:\windows\downloaded program files\vmrcactivexclient.dll




    =====] List of files located at the root of the C Drive:

    Volume in drive C has no label.
    Volume Serial Number is 3C0E-35F9

    Directory of C:\

    12/06/2005 05:47 PM 10,920 aolconnfix.exe
    05/25/2005 01:08 PM 0 FileIn.Cns
    05/25/2005 01:08 PM 0 FileOut.Cns
    03/15/2005 06:59 PM 33,436 iTrip.xml
    09/30/2007 12:47 AM 268 sqmdata00.sqm
    09/30/2007 06:45 PM 268 sqmdata01.sqm
    09/30/2007 07:23 PM 268 sqmdata02.sqm
    09/30/2007 08:56 PM 268 sqmdata03.sqm
    09/30/2007 09:45 PM 268 sqmdata04.sqm
    10/01/2007 07:22 AM 268 sqmdata05.sqm
    10/01/2007 10:25 AM 268 sqmdata06.sqm
    10/01/2007 12:04 PM 268 sqmdata07.sqm
    10/01/2007 03:45 PM 268 sqmdata08.sqm
    10/01/2007 10:26 PM 268 sqmdata09.sqm
    10/01/2007 10:47 PM 268 sqmdata10.sqm
    10/02/2007 07:09 AM 268 sqmdata11.sqm
    10/02/2007 09:50 AM 268 sqmdata12.sqm
    10/02/2007 12:46 PM 268 sqmdata13.sqm
    10/02/2007 01:17 PM 268 sqmdata14.sqm
    09/28/2007 10:35 AM 268 sqmdata15.sqm
    09/28/2007 12:13 PM 268 sqmdata16.sqm
    09/28/2007 07:59 PM 268 sqmdata17.sqm
    09/28/2007 08:16 PM 268 sqmdata18.sqm
    09/28/2007 08:34 PM 268 sqmdata19.sqm
    09/30/2007 12:47 AM 244 sqmnoopt00.sqm
    09/30/2007 06:45 PM 244 sqmnoopt01.sqm
    09/30/2007 07:23 PM 244 sqmnoopt02.sqm
    09/30/2007 08:56 PM 244 sqmnoopt03.sqm
    09/30/2007 09:45 PM 244 sqmnoopt04.sqm
    10/01/2007 07:22 AM 244 sqmnoopt05.sqm
    10/01/2007 10:25 AM 244 sqmnoopt06.sqm
    10/01/2007 12:04 PM 244 sqmnoopt07.sqm
    10/01/2007 03:45 PM 244 sqmnoopt08.sqm
    10/01/2007 10:26 PM 244 sqmnoopt09.sqm
    10/01/2007 10:47 PM 244 sqmnoopt10.sqm
    10/02/2007 07:09 AM 244 sqmnoopt11.sqm
    10/02/2007 09:50 AM 244 sqmnoopt12.sqm
    10/02/2007 12:46 PM 244 sqmnoopt13.sqm
    10/02/2007 01:17 PM 244 sqmnoopt14.sqm
    09/28/2007 10:35 AM 244 sqmnoopt15.sqm
    09/28/2007 12:13 PM 244 sqmnoopt16.sqm
    09/28/2007 07:59 PM 244 sqmnoopt17.sqm
    09/28/2007 08:16 PM 244 sqmnoopt18.sqm
    09/28/2007 08:34 PM 244 sqmnoopt19.sqm
    10/02/2007 01:14 PM 497 stub.log
    01/28/2005 11:43 AM 49,152 TONtsExt.dll
    09/25/2007 11:41 AM 106,925 VETlog.dmp
    03/06/2006 06:42 PM 425 xinstall.log
    63 File(s) 223,551 bytes
    0 Dir(s) 31,397,326,848 bytes free



    =====] Directory Analysis - PROGRAM FILES:

    02/12/2007 11:47 AM <DIR> ItsDeductible2006
    11/03/2006 06:20 PM <DIR> proDAD
    11/03/2006 06:09 PM <DIR> AdorageI-SAL
    11/03/2006 06:09 PM <DIR> AdorageI-GfxDatas
    11/03/2006 05:20 PM <DIR> SmartSound Software
    11/03/2006 05:13 PM <DIR> Pinnacle
    08/29/2006 01:54 PM <DIR> Dell
    05/19/2006 01:43 PM <DIR> NetEraserTrial
    03/28/2006 07:22 PM <DIR> SQLyog
    03/28/2006 07:19 PM <DIR> PHP Coder
    01/30/2006 02:43 PM <DIR> ItsDeductible2005
    01/28/2006 03:39 PM <DIR> AOL games

    (Ignore the ones you know of)


    =====] Directory Analysis - COMMON FILES (subfolder of Program Files folder):

    04/27/2006 04:56 PM <DIR> Canon



    =====] Directory Analysis - WINDOWS folder:

    Volume Serial Number is 3C0E-35F9

    Directory of C:\WINDOWS

    10/02/2007 07:15 AM <DIR> ERUNT
    01/10/2007 10:58 PM <DIR> ie7updates
    11/22/2006 12:58 AM <DIR> WBEM
    11/22/2006 12:56 AM <DIR> ie7
    11/22/2006 12:54 AM <DIR> network diagnostic
    11/06/2006 02:07 PM <DIR> DvzCommon
    01/30/2006 04:47 PM <DIR> ItsDeductible
    03/11/2005 05:04 PM <DIR> BBSTORE
    01/21/2005 04:36 PM <DIR> InCD
    09/14/2004 07:05 PM <DIR> Downloaded Installations
    09/10/2004 06:54 PM <DIR> occache
    09/06/2004 10:34 PM <DIR> Intuit
    09/06/2004 11:47 AM <DIR> Minidump
    0 File(s) 0 bytes
    210 Dir(s) 31,397,318,656 bytes free


    =====] Process Analysis - User-based processes with their Services:


    Image Name PID Services
    ========================= ====== =============================================


    =====] Process Analysis - Currently running Service based Processes:


    Image Name PID Session Name Session# Mem Usage
    ========================= ====== ================ ======== ============
    MsMpEng.exe 1252 Console 0 19,376 K



    =====] Executables created since 10-1-2007 :

    "C:\Program Files\GRISOFT\AVG Anti-Rootkit Free\"
    uninst~1.exe Oct 2 2007 74580 "Uninstall.exe"

    "C:\Documents and Settings\Administrator\Desktop\virus\"
    cbo_se~1.exe Oct 1 2007 1284112 "CBO_Setup_4.25.exe"
    sdfix.exe Oct 1 2007 1159340 "SDFix.exe"
    sdsetup.exe Oct 1 2007 15613824 "sdsetup.exe"
    virtum~1.exe Oct 1 2007 96978 "VirtumundoBeGone-1.exe"

    "C:\Documents and Settings\Administrator\Desktop\virus\New Folder\"
    analyz~2.exe Oct 2 2007 220417 "AnalyzerXP 3.7.exe"
    avgark~1.exe Oct 2 2007 423736 "avgarkt-setup-1.1.0.42.exe"
    cleanu~1.exe Oct 2 2007 67249 "CleanupXP.exe"

    8 items found: 8 files, 0 directories.
    Total of file sizes: 18,940,236 bytes 18.06 M



    =====] System Variables:

    ALLUSERSPROFILE=C:\Documents and Settings\All Users.WINDOWS
    APPDATA=C:\Documents and Settings\Administrator\Application Data
    CLASSPATH=.;C:\Program Files\Java\jre1.5.0_10\lib\ext\QTJava.zip
    CLIENTNAME=Console
    CommonProgramFiles=C:\Program Files\Common Files
    COMPUTERNAME=G-67DOZSU5CRDZ8
    ComSpec=C:\WINDOWS\system32\cmd.exe
    date=10-1-2007
    FP_NO_HOST_CHECK=NO
    HOMEDRIVE=C:
    HOMEPATH=\Documents and Settings\Administrator
    LOGONSERVER=\\G-67DOZSU5CRDZ8
    NUMBER_OF_PROCESSORS=2
    OS=Windows_NT
    Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\Sys tem32\Wbem;C:\Program Files\QuickTime\QTSystem\
    PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WS F;.WSH
    PROCESSOR_ARCHITECTURE=x86
    PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
    PROCESSOR_LEVEL=15
    PROCESSOR_REVISION=0209
    ProgramFiles=C:\Program Files
    PROMPT=$P$G
    QTJAVA=C:\Program Files\Java\jre1.5.0_10\lib\ext\QTJava.zip
    SAFEBOOT_OPTION=NETWORK
    SESSIONNAME=Console
    SystemDrive=C:
    SystemRoot=C:\WINDOWS
    TEMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp
    TMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp
    USERDOMAIN=G-67DOZSU5CRDZ8
    USERNAME=Administrator
    USERPROFILE=C:\Documents and Settings\Administrator
    windir=C:\WINDOWS


    [====================] End of Log [====================]

  2. #2
    Join Date
    Oct 2007
    Posts
    22

    Additional Info

    Here is the report from KAspersky.

    Infected: riskware not-a-virus:PSWTool.Win32.Aster.55 c:\program files\program files\passware\ariskkey.dll 19 KB
    Infected: Trojan program Trojan.Win32.Agent.bck c:\windows\system32\nqsaclpb.exe 73.6 KB
    Infected: Trojan program Trojan.Win32.Agent.bck C:\WINDOWS\SYSTEM32\KGDFXYNK.EXE 73.6 KB
    Infected: Trojan program Trojan.Win32.Agent.bck C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\A75234Y4\valera[1] 73.5 KB
    Infected: Trojan program Trojan.Win32.Agent.bck C:\windows\system32\hgncgsvl.exe 73.6 KB
    Infected: Trojan program Trojan.JS.Relink.a c:\documents and settings\main\local settings\application data\identities\{587d7095-e882-47cb-a208-12e259b9d236}\microsoft\outlook express\inbox.dbx 50.8 MB
    Infected: Trojan program Trojan.Win32.Agent.bck C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\8H8VN25M\valera[1] 73.5 KB
    Infected: Trojan program Trojan.Win32.Agent.bck C:\windows\system32\auliwcnn.exe 73.6 KB
    Infected: Trojan program Trojan.Win32.Agent.bck C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\WO13WE8S\valera[1] 73.5 KB
    Infected: Trojan program Trojan.Win32.Agent.bck C:\windows\system32\aerwcgcq.exe 73.6 KB
    Infected: riskware not-a-virusownloader.Win32.PopCap.b c:\windows\downloaded program files\popcaploader.dll 128 KB
    Infected: Trojan program Trojan.Win32.Agent.bck C:\WINDOWS\SYSTEM32\YBYPNVXO.EXE 73.6 KB
    Infected: Trojan program Trojan.Win32.Agent.bck C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\496YC740\valera[1] 13.1 KB
    Infected: Trojan program Trojan.Win32.Agent.bck C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\QEMHJ9JH\valera[1] 26.5 KB
    Infected: riskware not-a-virus:PSWTool.Win32.Aster.55 c:\program files\program files\passware\ariskkey.exe 177 KB
    Infected: Trojan program Trojan-Spy.HTML.Amazofraud.j c:\documents and settings\administrator\local settings\application data\identities\{698406d4-bd88-4a6c-85be-845ff379c107}\microsoft\outlook express\inbox.dbx 16.9 MB
    Infected: Trojan program Trojan.Win32.Agent.bck C:\WINDOWS\system32\gbstjunu.exe 73.6 KB
    **************************

  3. #3
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    Give me a HJT log.

  4. #4
    Join Date
    Oct 2007
    Posts
    22

  5. #5
    Join Date
    Oct 2007
    Posts
    22

    HJT Log


  6. #6
    Join Date
    Oct 2007
    Posts
    22

    HJT Log

    Attached is the log. For some reason it would not paste. Thanks.
    Attached Files Attached Files

  7. #7
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    Give me a bit to look things over ok?

    Gene I see right off that you are running at least portions of two anti-virus programs...your Kaspersky AND some Norton files. If you previously had Norton on the machine you need to go back through and remove what is left.

  8. #8
    Join Date
    Oct 2007
    Posts
    22

    HJT Log

    Thanks for the heads-up. I uninstalled the rest of Nortons.

    Attached is the updated HJT log.
    Attached Files Attached Files

  9. #9
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    Tell you one thing you can do Gene to make this HJT log a bit more readable and that is run HJT again and put a checkmark next to ALL of the O18 entries that read like this;
    O18 - Protocol: bwz0 - {AE57D50F-716C-4C1B-AFFD-231FEBA102D2} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    I believe, if I counted right there are at least 77 of those Logitech Desktop Messenger entries. They are totally unnecessary and is there just to "monitor" Logitech claims...get rid of these by placing a checkmark next to each. Once you have places the checkmarks then click the Fix Checked button.
    Exit HJT.
    Run a NEW HJT scan and post that new log here.

  10. #10
    Join Date
    Oct 2007
    Posts
    22

    HJT Log

    I deleted them and here is the new log.

    I never knew all of that was running in the background. I'm making progress already!
    Attached Files Attached Files

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