====Please help me remove trojan.win32.agent.bck====

[jholland1964]

Where is the AnalyzerXP log requested in post #10? I need to see that also.

You are going to have to download two programs. Follow the directions exactly.

Download AVG Rootkit Scanner
That is the download button on the right hand side of that page.
Run that and allow it to fix anything found. Try to save a log if given the option.



Please download VundoFix.exe to your desktop.

• Double-click VundoFix.exe to run it.
• Click the Scan for Vundo button.
• Once it's done scanning, click the Remove Vundo button.
• You will receive a prompt asking if you want to remove the files, click YES
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will reboot your computer, click OK.
• Please post the contents of C:\vundofix.txt and a new HiJackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

After you have done both of the above the run another Kaspersky ONLINE scan and save that log also.
Then run a new HJT scan and save that log also.
Post back here with the AnalyzerXP log, the AVG Anti-rookit log, the Vundofix log, the new Kaspersky online log and the new HJT log.

[tampabay]

of all the scan, only AnalyzerXP (Prevx2.0) shows something and Kaspersky shows something. The rest of them can't catch anything.

[jholland1964]

That isn't the AnalyzerXP program I wanted you to run...the one I wanted you to run is THIS one;

AnalyzerXP 3.7

Please run this one and post the log it will appear on your desktop following the scan. PrintScreens are not the way to do things because they do not show full information, we have to have the actual logs.

[tampabay]

Oops... sorry.
I got it now.
Thanks.