I've tried to follow all the cleaning methods in the READ ME sticky, and I am still having major problems. I'm not sure where to start, so I will start by attaching my hjt. I also ran the Kapersky tool and it found 14 viruses. The AVG found 116 threats. I have no idea where to start. The problem I am having is major popups, it usually says win 32 error and it looks like its scanning my computer, it also says "errorsafe or something like that...can't remember...or trying to get me to click on things to scan my computer. I also am having an error when I boot up that says mm_tray error...not sure what that is either. I ran the ATF and the AVG. I installed and ran windows defender...it also found lots of things...I'm not sure where to begin. There are several things on my add and remove program list that I don't recognize, but I'm afraid to delete. My startup menu definately needs to be cleaned up...please let me know what I need too now. I'm not sure what all to put in this request for help.
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