I had trouble getting my Norton Anti-Virus updated late yesterday. I apologize for the delay.
A couple of things:
1.)I still can't get AVG to print a report even though I followed your instructions to the letter. I still went into the list it generated under the infections icon and typed those out as best as I could.
2.)I made a mistake. I didn't see the Anti-Rootkit portion of until after I had already run CCleaner, NAV and AVG in Safe Mode. As soon as I came out of Safe Mode I ran Anti-Rootkit. I then ran dss.exe. I hope it didn't mess up too much. I apologize for taking this out of order. I certainly didn't intend to.
3.)I couldn't get that first scanner to load. I tried a couple of times. You said to skip it if I couldn't get it to load, so I did.
4.)My NAV log is far, far too big to attach. I exported it right from the program. I trimmed it down dramatically and still wasn't close to being the right size. Any ideas?
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