Help HJT please

[vancek]

It's telling me I need IE to run these programs.

[jholland1964]

Rats! Do you have the original XP disk? If you do try the following, try Method 1 first, if it doesn't work then try Method 2
Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP

* From the Start menu, select Run.
* In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
* Select the OK button.
* Follow the prompts throughout the System File Checker process.
* Reboot the computer when System File Checker completes.

Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP

* From the Start menu, select Search, select All Files and Folders.
* Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
* Ensure that Search System Folders and Search Subfolders are also checked.
* In the All or Part of the File Name box, type ie.inf
* In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
* Click the Search button.
* In the search results pane, find the ie.inf file located in Windows\Inf folder.
* Right click the ie.inf file and click Install on the context menu.
* Reboot the computer

If you DON'T have the disk then try this;

click on start>run>type in cmd>enter
then type in the following(one at a time)


regsvr32 shdocvw.dll
regsvr32 shell32.dll
regsvr32 oleaut32.dll
regsvr32 actxprxy.dll
regsvr32 mshtml.dll
regsvr32 urlmon.dll

[vancek]

I have spent the evening tearing up my residence looking for that disk. If I have it or ever had it, I certainly don't know where it is now. I could not find it.

I typed in the six entries as you instructed. After each entry there was a note saying it had succeeded. I'm going to take that as a good sign.

[jholland1964]

Keeping my fingers crossed.

[vancek]

I still don't have access to IE.

[jholland1964]

I honestly don't know if this will work or not.....Click Download button on this link.

Download IE 6

[vancek]

It didn't work. It told me that it was downloaded. After it rebooted, I got the same message when I clicked on IE as before. I tried to download it again, but it errored saying a new version of IE had been detected on this machine.

[jholland1964]

Have you done a search on the machine for iexplore.exe? Start, Search, Files and Folders...search on the hard drive.
Do you have ANY disks that came with the computer?
We have run into what I was afraid we were going to run into on a totally non-updated and extremely infected machine...that is the probably damage of much needed files.
But as it stands now, without these disks you couldn't even do a reformat if you wanted because you need those disks.
Give me all the info on the computer...make, model etc. And keep looking for those disks. You DO need them

[vancek]

The computer is a Compaq Presario SR1020NX.

There is a IExpore.exe in C:\WINDOWS\SoftwareDistribution\Download...... It says the date modified was 08/04/04.

If I can't find the disks, how expensive does this get?

[jholland1964]

I honestly don't know the costs. I did do some research on the HP/Compac site concerning your model of computer. It may be possible that you can order a set of recovery disks from HP...OR...there are instructions on how to make your own. Let me check with somebody a bit more knowledgable in this area and I will get back to you on that. But for now......
......here are the instructions given on THAT site, and it makes NO mention of using the disk...unless you have XP SP2 installed and then it says to reinstall SP2 but otherwise these are the instructions given in total;

To repair SP1 or earlier XP PCs, click Start , and then Run . Type sfc /scannow into the open field, click OK , and wait until finished.

No mention anywhere on the page about inserting your Windows XP disk at all...so try it and see what happens.