judy,
thanks again for volunteering your time to my lame problem. you should make a billion dollars a year.
i tried everything you said. i enabled viewing of hidden files and folders, i logged into safe mode, i ran ad-aware, (deleting everything it found,) i ran spybot, (deleting everything it found,) i ran spysweeper, (it found nothing,) then i searched for the 2 files you told me to.
it FOUND the 2 .log files you asked me to search for, but it would not let me delete them.
i have included .bmps of all the steps of my process, as well as the HJT log and the spysweeper log that i have made since doing a "normal startup" boot into windows from safe mode.
please take a look at your earliest convenience, and advise me what to do.
again, thank you so much for your continued support and dedication. below, please find the links to the .bmps associated with my problem(s).
thanks.
http://i98.photobucket.com/albums/l2...06/adaware.jpg
http://i98.photobucket.com/albums/l2...006/spybot.jpg
http://i98.photobucket.com/albums/l2...per_finish.jpg
http://i98.photobucket.com/albums/l2...006/imsins.jpg
http://i98.photobucket.com/albums/l2...6/KB887998.jpg


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