Ok...Lot's of problems trying to perform all tasks listed in previous two posts...Actually there are 4 users on this OS Tony, Catie, Mom, and Vinny.
-I uninstalled all AIM files and folders and am currently using DeadAIM.
-I manually deleted any AOL/America Online files and folders I found using Microsoft Search. I also deleted the SpyBot program.
-I removed any and all items found in the Windows Defender scan.
-I didn't realize there was an AVG Anti-Spyware program before you told me so I downloaded the latest version and ran a scan both in normal boot and safe boot...I even upgraded to the PLUS version and the program STILL will not let me save any logs but DID in fact clean everything it detected.
-I followed all instructions for locating and deleting the files and folders located under "C:\Documents and Settings\Catie\Local Settings\Temporary Internet Files\Content.IE5" yet I got an error (cannot be located) when inserting the file folder path in the My Documents address bar.

What are my options??? I had no idea the server crashed last year either. I'm so glad it's back up and running...These forums are AMAZING and I thank every one of your for all of the knowledge and help you've given me. I recommend this site to EVERYONE! Thanks so much.