Hi,
I have been recently gettign many pop-ups when in IE. Also, I have been gettign excessive CPU processing classified under "system" to the point where the computer is unusable. So, I happened on your site and am now, after several days of un-productive work, am asking for some help from the experts.
I have followed the directions on the preliminary cleaning procedure up to step 8b. Once I completed step B all the icons, including the task bar dissapeared and I had to use the task manager to restart the system. As I attempted to restartan application called "sample" would not terminate normally so I had to terminate it manually. On restarting, again, in safe mode, it appeared as normal startup untill all the icons and task bar appeared then all were apparently hidden and had to terminate as above. So, I could not run Defender in safe mode.
1. I am running Kaspersky 6.0 updated and current.
On the initial Kaspersky run it found and deleted nnnlmjk.dll and found nothign else.
2. I Ran ATF cleaner without incident
3. I ran AVG on the comlete system and found 3 items
a. Trojan.small.edz
b. Dialer.generic
c. Not a Virus RemoteAdminWin32 RemotelyAnywhere.a (Note I use LogMeIn and this, I believe, is a part of that program.
I Pressed apply all actions (to Quaranteen) the items found and it appeard to apply the actions. However, I could not save the report as the button was grayed out.
4. I am attaching the HijackThis Log performed after the above..
Thank You for your Help!
Gus
Please note I have removed zip file and replaced it with text file of HJT log. Makes it easier for others to be able to read it.
Judy
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