Owned by Spyware!! Please Help?

[spyware_victim]

Could find no info on the first error but the second one I found this on the Microsoft website;

I checked the 'Use inline AutoComplete for Web addresses' box. But there wasn't an option or listing for the other direction.

I got into the command prompts (cmd? i think it said at the top of the black box)
I THEN TYPED cd\windows and pressed enter & it said system cannot find path specified

Then i tryed cd\windows deltree downloa~1 and it gave thwe same error msg as above

I tryed various combinations of the other orders listed but the same error msg was given.


nb - What am I doing wrong? I feel a bit of a melvin here!!!
In startup I held down f8 and it brought me to the same option window as if i just pressed f8..I presume it doesn't make a difference?

Thanks Judy!

[jholland1964]

What am I doing wrong? I feel a bit of a melvin here!!! In startup I held down f8 and it brought me to the same option window as if i just pressed f8..I presume it doesn't make a difference?

Hey, don't feel bad, I truly believe these machines have a built in command that says "make the operator feel like an idiot"...LOL...we all have felt that way, many, many times!

As far as getting into the command prompt, if you got in there then no problem.
Why not try using CCleaner that you downloaded earlier when we began all of this. It will clean out the files we are trying to remove anyway. Just run it in Normal Mode and use the Default Scan only. Let it analyze and then remove whatever it finds. Then reboot the computer and see if the errors still appear.

Also, have looked and looked for info on your "grayware" listing TSPY_PUPER and can find virtually nothing, except the same info from others that you have posted about it found by the Trend Micro scan but not removed. I would have to guess that it is also known, somewhere, by another name and quite possible one of those trojans found by your various scans and removed was probably this one also. Honestly? I don't know.