Can't Install Program

[queeniedi]

I have Windows XP HOME SP2.

When I run setup for a my Adobe Photoshop 5.5 program, I get an hour glass for a moment, then nothing. When I do a shift+alt+delete, I see that the Setup program is under processes, but it's not doing anything.

I confirmed that the disk is ok by trying to install the program on another computer (running XP HOME SP2).

Any ideas -- I've searched the internet and have come up not much.

I've tried installing some other programs, some work - some give me the same problem.

~Diane

[PhilliePhan]

Hi Diane,

This could be due to any number of issues - kinda hard to pin down.

Have you tried booting to Safe Mode and attempting the install? See if that has any effect....

PP

[Blakhart]

Hi
Do you have admin rights on the system in question?

[queeniedi]

Thanks you for your replies. Yes to both questions.

However, norton stopped running yesterday and then firefox wouldn't work. So I unintalled all of norton this morning with a norton removal tool and *bing* everything is now working.

stupid norton.
~Di

[PhilliePhan]

So I unintalled all of norton this morning with a norton removal tool and *bing* everything is now working.

Glad to hear it!
That's the direction I was leaning - Something was running and blocking the install.

Lots of less bloated AV options out there besides Norton. You might like to try Kaspersky or the Free AVG....

Cheers
PP

[Blakhart]

You might also try Avira av;

http://www.avira.de/en/download/index.html