Quote Originally Posted by spaileen View Post
I am unable to run Both AVG ANti Spy and Rootkit in Safe Mode. AVG Anti Spy gives error.."Connection service failed, please re-install" . I did this and it still did not run. Rootkit gives the error .."Reboot computer before running". I did this to no effect. I can run both in normal Mode?
Ok, then please try updating both of them and then running them in Normal mode but do not try to run them at the same time, ok?

Also, download Autoruns, after downloading, run it (Windows running in NORMAL MODE), when the program starts and you agree to the EULA, press ESC to cancel the initial scan. Click OPTIONS, then check the box next to 'Hide Microsoft Entries' then run the scan. Once it is done, click file and save the log file on desktop so you can easily locate and attach it to your next post please.