BIOS problems, caused by spyware?

[jholland1964]

Hmmm...Right Click My Computer. Choose Properties. What does the first page, General show...Mine says System, Micorsoft Windows XP, Home Edition, Version 2002, Service Pack 2

1. Examine the “System” and “Application” logs in Event Viewer for other recent errors that might give further clues. To do this, launch EventVwr.msc from a Run box; or open “Administrative Tools” in the Control Panel then launch Event Viewer.
2. If you’ve recently added new hardware, remove it and retest.
3. Run hardware diagnostics supplied by the manufacturer.
4. Make sure device drivers and system BIOS are up-to-date.
5. However, if you’ve installed new drivers just before the problem appeared, try rolling them back to the older ones.

I am using a new infared mouse, but it works fine 99% of the time, could this be the problem?

The sentence above has me wondering also...what do you mean by works fine 99% of the time? If all is fine with this mouse then it should work 100% of the time. What happens that other 1% of the time when it doesn't work?