Fax Services

[Marmic]

I have had the Fax Services capability up and running since I bought this machine.

2 days ago, I inadvertantly deleted the service via the Add & Remove Windows Components capability.

When I tried to re-initialize the Fax service, it asked for an SP2 Cd to be installed. In that the Restore Disc that came with the system does not allow me to do anything except completely re-install windows XP, I tried to run from the I386 directory of Windows on my hard drive.

For a while the re-installation seemed to be working, but then several .dl_ files were requested and while in the I386 directory, the re-installation process said it could not open them. My choice was to cancel the process (with a warning that windows did not recommend cancelling) or ignoring the requested file(s) which I did.

The result was that the re-installation said it was finished, but there was no Fax listed next to my printer.

I tried again and it goes thru the configuration process, but still no Fax. In addition, I get an error message saying the wrong printer name was used.

Can anyone suggest a solution other than slicking my hard drive and reinstalling windows.........and all the updates/changes?

Mike

[F1]

See if you can borrow a legit copy of XP/SP2; the currently installed version should accept the disc and perform the task you requested.

[Marmic]

See if you can borrow a legit copy of XP/SP2; the currently installed version should accept the disc and perform the task you requested.

I have for another laptop a copy of XP (Professional) that I purchased. When I tried to use it, XP goes through the configuration process to the Finish stage. After clicking finish, I go to Control Panel > Printers and Other Hardware > Printers and Faxes. On the resultant screen, just my printer is listed. When I click on setup faxing, XP again goes through the configure fax process with the same result.

Seems to me that somehow XP may be corrupted, but I am looking for possible solutions prior to killing the existing setup and starting all over from scratch.

Mike

[F1]

Based on what you've said, my guess is Xp is partially corrupted to the point that a repair is not possible. Since the genuine XP disk did not fix the problem, it appears some other components of the OS are also compromised. A clean install may be your only option rather than spend endless hours trying to repair the current install.

[Marmic]

Based on what you've said, my guess is Xp is partially corrupted to the point that a repair is not possible. Since the genuine XP disk did not fix the problem, it appears some other components of the OS are also compromised. A clean install may be your only option rather than spend endless hours trying to repair the current install.

Thanks.....that is sort of what I guessed, but thought I would ask anyway.

[TurcoLoco]

Have you checked to see if 'Fax Services' component is installed or not under:
Control Panel > Add-Remove Programs > Windows Components > Fax Services (the box should be checked)?

If it is already checked, then try unchecking it, then OK all the way out, reboot your PC, then go back and tryi checking and re-installing it.

~TL