Broadcasting to IP...

[tomindover]

okay cheers, and the windows defender issue is just the fact I have the old one I think. I'm downloading a new edition now see if it works =]
tom

[PhilliePhan]

okay cheers, and the windows defender issue is just the fact I have the old one I think. I'm downloading a new edition now see if it works =]
tom

Windows Defender is adequate for free "real time" protection.

I prefer AVG AntiSpyware - it is excellent, though the "real time" protection expires after a month if you do not purchase it. However, you can still internet update its malware definitions and scan "on demand" anytime you so desire.....

PP

[tomindover]

Yeah, I have both, well I will do once/if it installs haha.
But also while Im thinking about problems with my computer, any reason you can think of why it won't run explorer very well? It manages sometimes but there are some folders it can't do, it just brings up the torch icon and crashes after a couple of minutes of that.. Nothing really set it off it just started happening as far as I know.
Cheers
Tom

[PhilliePhan]

Yeah, I have both, well I will do once/if it installs haha.

I see you have Spy Sweeper showing in you HJT log. That is another solid app. I'd stick with that.

As to the performance issues, there could be any number of causes..... Insufficient RAM, corrupted system files, etc . . . . Kinda hard to pin down without more info or being able to actually sit in front of the machine itself.

PP

[tomindover]

okay so since last night my computer has decided to just not start up. Every time it gets to the Windows XP loading screen a BSOD appears and it crashes back and tries to restart again.
I took a photo of the BSOD on my phone but the picture is a bit fuzzy. From what I can make out it says:
"A problem has been detected and windows has shut down to protect your computer.
The problem seems to be caused by the following file: ati2dvag.dll
PAGE_FAULT_IN_NONPAGED_AREA"

It then says to restart my pc and if that doesnt work to make sure any new software is installed... The only new software installes was Spysweeper the new beta one, spyblaster and the new hijackthis. I also removed Microsoft VM java.

The BSOD then goes on to say
"Technical infomation:
*** STOP: 0x00000050 (0xB9B15000, 0x00000000, 0xBFA08093, 0x00000000)
*** ati2dvag.dll - address BFA08093 base at BF9d50000, Datestamp 43fbdea6"

Then it says its dumping memory.

Atm It will run in safe mode, i ran all antiviruses and spyware stuff I had, only tracking cookies came up. Anything else i can do?
Cheers
Tom

[jholland1964]

The file noted is your display driver. Have you tried updating the driver or have you recently updated the driver? If so maybe you used the wrong driver.
If you just installed spysweeper and this happened, then I certainly would uninstall that program and see if it makes a difference. Plus you say this is a beta version of spysweeper, beta means it is not the finished product, so to speak, it is still being tested.
Have you checked the Event Log to see what shows there concerning your error? Control Panel, Administrative Services, Event Viewer.
The java you should be using is SunJava

[PhilliePhan]

Atm It will run in safe mode, i ran all antiviruses and spyware stuff I had, only tracking cookies came up. Anything else i can do?

Hi Tom,

I concur with Judy. Have you tried replacing ati2dvag.dll?
This guy can be problematic. Perhaps a System Restore back a few days to before installing latest batch of new software might help?

You can try deleting ati2dvag.dll from system32 folder and then copy a fresh one from I386 folder into system32 (make sure you have a copy on your machine before you delete it from the system folder! - should be there, no worries).
You might need to re-register it.


Some additional reading:

http://www.osronline.com/article.cfm?id=335
http://support.microsoft.com/kb/817197


I am not around often these days - have moved on to greener pastures. So hang in there until Judy can check back.

-- Also, I think she might like to have a look at the items that are kept rfrom running via msconfig.

Best Luck
PP

[jholland1964]

-- Also, I think she might like to have a look at the items that are kept rfrom running via msconfig.

I agree with PP 100%. Please re-enable those items and then run a new HJT scan for me. Also follow PP's instructions concerning the driver issue.