Wayne if you continue to have problems with online scans just move onto the other steps and give us the scan logs. We can go from there. Also, remember with scans like Spybot if you quarantine something and it is incorrect you can always restore from the quarantine. That is the whole idea with the quarantine...it will stop something from working, especially if it is bad but it won't remove something totally from the computer until you empty that quarantine.
Judy