Whenever I do anything to do with a file (e.g. just right clicking to get a context menu is enough) I get the following dialog box:

'Please wait while Windows configures Symantec Antivirus - gathering required information'

Then

'The feature you are trying to use is on a network resource that is unavailable

Try again or enter an alternate path'

It's looking for the Symantec Antivirus .msi file and the suggested location is in the C:\temp\ folder, which sounds a bit suspicious to me.

Cancelling out of these dialog boxes gives the following message:

'Error 1706: No valid source for product'

I'm guessing this is the file system auto-protect element of the software, but there doesn't seem to be any way to fix it as I don't have the original installer for it.


I think it may be time to finally uninstall symantec AV - contrary to what I had thought it does appear in add/remove programs - I had been frustrated before as I was not able to change any settings despite being logged in as administrator.


On a separate note, it looks like there are a couple of items that could be cleaned up from the HJT log - what should I do with these?

Thanks a lot for the ongoing help, it's much appreciated