Adware.starware

[ryann2k1]

Hi Judy,
Thank you for your advice.
I could not find starware toolbar in Add/Remove. If I searched manually, I found it under Document and settings. I am about to delete those files but I am not really sure about the effect to my systems.
I do have Norton scanner in my systems, that is an online scanner.Do I need to remove it since it provide false result scanning?

Thank you for your assistance.

cheers

ryan

[jholland1964]

I found it under Document and settings

If you DID find it Ryan then the warning from Norton online is NOT false.
This is adware, there is no way it can affect your computer by removing it except to clean it up.
Now, to also clear up something...and ONLINE scanner is NOT ON your system...it is what it says...ONLINE so there is nothing having to do with this Norton scanner to remove from your computer, it isn't ON there you have to go online to use this. Virtually any scanner can give you a false positive but since you DID find this starware toolbar on your computer then this was not a false positive. It is there, it shouldn't be there so remove it.

[ryann2k1]

Hi Judy,

Thanks a lot for your assistance.
Finally, my online Norton scanner detects no any threat.
I really appreciate your help.

Cheers,

ryann2k1