Adware.starware

[ryann2k1]

Hi Judy,
Thanks a lot for your assistance, but I dont know why in my Norton security scanner, it always detect adware.starware with low level risk.
Any idea? or I should not be worried about it?
Thanks again, really appreciate it.

cheers

ryann2k1

[jholland1964]

Hi Judy,
Thanks a lot for your assistance, but I dont know why in my Norton security scanner, it always detect adware.starware with low level risk.
Any idea? or I should not be worried about it?
Thanks again, really appreciate it.

cheers

ryann2k1

From what I can find about starware it is a search toolbar.
Look in Add/Remove for Starware Toolbar. Then click on the Change/Remove button.
It is NOT showing on your log. The toolbars showing on your logs are Yahoo. So this warning may be a false positive, but I would like to know...where is the Norton Security Scanner? I see no mention of it anywhere in any of your logs.

One thing I DO notice is that you have CCleaner running automatically at start up. I would advise against this. There is no reason to do this and if I were you I would turn it off, this could be one reason for your slowness problem. Set you browser to accecpt cookies for each visit to a page, lower the amount of disk space to use, don't accept 3rd party cookies. Clean out the temp/cookie files weekly, not multiple times a day or even daily. Weekly is good.

Another thing that will slow the computer is the fact you are running all of these security programs in the background, personally I also would recommend that you pick two at most. Leave the others turned off except for scanning.

[ryann2k1]

Hi Judy,
Thank you for your advice.
I could not find starware toolbar in Add/Remove. If I searched manually, I found it under Document and settings. I am about to delete those files but I am not really sure about the effect to my systems.
I do have Norton scanner in my systems, that is an online scanner.Do I need to remove it since it provide false result scanning?

Thank you for your assistance.

cheers

ryan

[jholland1964]

I found it under Document and settings

If you DID find it Ryan then the warning from Norton online is NOT false.
This is adware, there is no way it can affect your computer by removing it except to clean it up.
Now, to also clear up something...and ONLINE scanner is NOT ON your system...it is what it says...ONLINE so there is nothing having to do with this Norton scanner to remove from your computer, it isn't ON there you have to go online to use this. Virtually any scanner can give you a false positive but since you DID find this starware toolbar on your computer then this was not a false positive. It is there, it shouldn't be there so remove it.

[ryann2k1]

Hi Judy,

Thanks a lot for your assistance.
Finally, my online Norton scanner detects no any threat.
I really appreciate your help.

Cheers,

ryann2k1