Adware.starware

[ryann2k1]

Hi Judy,
Thanks for your respond.
About Spy Doctor and OS windows(I mean warning in DOS format)has been resolved after following the READ ME file.
Now I am having problems slow cookie, not only for internet explorer but also for running other applications. I presume there are unwanted program run and hide on the toolbar or button.
Here details of the results of the scanning and thank you for you help.

Cheers

ryann2k1

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 12:20:01 PM 5/15/2007

+ Scan result:



HKU\S-1-5-21-1957994488-789336058-1343024091-1003\Software\HbTools -> Adware.HotBar : No action taken.
HKU\S-1-5-21-1957994488-789336058-1343024091-1003\Software\HbTools\HbTools -> Adware.HotBar : No action taken.
HKU\S-1-5-21-1957994488-789336058-1343024091-1003\Software\HbTools\HbTools\mail -> Adware.HotBar : No action taken.


::Report end

Result of ActiveScan using Panda Software
Incident Status Location

Potentially unwanted tool:application/funweb Not disinfected c:\windows\downloaded program files\f3initialsetup1.0.0.15.inf
Potentially unwanted tool:application/mywebsearch Not disinfected c:\program files\MyWebSearch
Adware:adware/ipbill Not disinfected Windows Registry
Adware:Adware/Comet Not disinfected C:\Program Files\Screensavers.com\SSSInst\bin\sinstaller2.exe[SSSInst.dll]

[jholland1964]

Sorry ryan, but I still don't understand exactly what you mean by this....

slow cookie

You DO show some instances of malware/adware in your AVG log...why didn't you tell it to fix these items?
AVG should be run so that it will fix these items found. The instructions given in the READ ME section states that specifically

Launch AVG Anti-Spyware.
-- Click on the Scanner button and choose the Settings Tab.
---> Under How to act?, click on Recommended action and choose Quarantine to set default action for detected malware.
--->Under Reports make sure Automatically generate report after every scan is selected and UNCHECK the Only if threats were found box.
-- Leave everything else at their default settings and Select the Scan tab and CLICK Complete System Scan to scan your machine.
-- Upon completion of the scan, Click Apply all actions to place any detected baddies in Quarantine.

One reason for the "slowness" of the computer is you have a large number of programs running and many set to run automatically at start up. There are a good many of these which can be run manually.

Please run AVG Anti-spy again in SAFE MODE and have it fix the items found. Save the log and post back here with that new log and also run a new scan with HJT and post that log too.
Judy

[ryann2k1]

Hi Judy,
It seems everything is fine now.
The slowness in my computer probably as the result of too many active program run, especially when it is just starting.
I just want to ask also whether it is fine to have active spy doctor run on my computer while AVG spyware also run (different platform)?

Thank you for your help.

Cheers,

ryann2k1