Adware.starware

[jholland1964]

Do me a favor ryan, don't use the parser. Just post your log. The parser does return some false positives. It is much easier to work strictly from the log. Post that here and I will take a look.
Judy

[ryann2k1]

Thanks a lot.
here is my logfile.

cheers

ryann2k1

Logfile of HijackThis v1.99.1
Scan saved at 3:06:00 PM, on 5/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5700.0006)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bluesocket MS IPSec Config Tool\BlueService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\ViewMate Optical Travel Mouse MU203\gnetmous.exe
C:\Program Files\Borland\InterBase\bin\ibguard.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Athan\Athan.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\UAService.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Borland\InterBase\bin\ibserver.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HJT\Analyze.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = www-cache.it.uts.edu.au:3128
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Gnetmous] C:\Program Files\ViewMate Optical Travel Mouse MU203\gnetmous.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Athan] C:\Program Files\Athan\Athan.exe
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [HbTools] C:\Program Files\HbTools\Bin\4.8.4.0\HbtOEAddOn.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: BlueSoleil.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://site.ebrary.com.ezproxy.lib.u.../ebraryRdr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...up1.0.0.15.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1159571380061
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B91AEDBE-93DF-4017-8BB3-F1C300C0EC51} (InstallShield Setup Player 2K2) - http://www.xvl3d.com/common/download...k/en/setup.exe
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - c:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: Antiwpa - C:\WINDOWS\SYSTEM32\antiwpa.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bluesocket IPSec Service (BlueService) - Bluesocket Inc. - C:\Program Files\Bluesocket MS IPSec Config Tool\BlueService.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InterBase Guardian (InterBaseGuardian) - Borland Software Corporation - C:\Program Files\Borland\InterBase\bin\ibguard.exe
O23 - Service: InterBase Server (InterBaseServer) - Borland Software Corporation - C:\Program Files\Borland\InterBase\bin\ibserver.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SysEnforce - Unknown owner - C:\PROGRA~1\TRISNA~1\SSI\SYSENF~1.EXE (file missing)
O23 - Service: SecuROM User Access Service (UserAccess) - Unknown owner - C:\WINDOWS\system32\UAService.exe

[jholland1964]

Ryan, thanks for your log. Nothing really "pops out" at me in the log. You said that the problems you were having were....Internet Explorer 7 working either very slowly or not responding

even sometimes, not responding during the cookie.

I am not certain what you mean by that... and also this

I have tried using Spydoctor software, but during the scan, my computer automatically run in OS window and warning that problems has happened

What do you mean by OS window?

After you completed the steps in the link I gave you there should also have been a log generated by the AVG Anti-spyware program. Could I see that also please.
Judy

[ryann2k1]

Hi Judy,
Thanks for your respond.
About Spy Doctor and OS windows(I mean warning in DOS format)has been resolved after following the READ ME file.
Now I am having problems slow cookie, not only for internet explorer but also for running other applications. I presume there are unwanted program run and hide on the toolbar or button.
Here details of the results of the scanning and thank you for you help.

Cheers

ryann2k1

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 12:20:01 PM 5/15/2007

+ Scan result:



HKU\S-1-5-21-1957994488-789336058-1343024091-1003\Software\HbTools -> Adware.HotBar : No action taken.
HKU\S-1-5-21-1957994488-789336058-1343024091-1003\Software\HbTools\HbTools -> Adware.HotBar : No action taken.
HKU\S-1-5-21-1957994488-789336058-1343024091-1003\Software\HbTools\HbTools\mail -> Adware.HotBar : No action taken.


::Report end

Result of ActiveScan using Panda Software
Incident Status Location

Potentially unwanted tool:application/funweb Not disinfected c:\windows\downloaded program files\f3initialsetup1.0.0.15.inf
Potentially unwanted tool:application/mywebsearch Not disinfected c:\program files\MyWebSearch
Adware:adware/ipbill Not disinfected Windows Registry
Adware:Adware/Comet Not disinfected C:\Program Files\Screensavers.com\SSSInst\bin\sinstaller2.exe[SSSInst.dll]

[jholland1964]

Sorry ryan, but I still don't understand exactly what you mean by this....

slow cookie

You DO show some instances of malware/adware in your AVG log...why didn't you tell it to fix these items?
AVG should be run so that it will fix these items found. The instructions given in the READ ME section states that specifically

Launch AVG Anti-Spyware.
-- Click on the Scanner button and choose the Settings Tab.
---> Under How to act?, click on Recommended action and choose Quarantine to set default action for detected malware.
--->Under Reports make sure Automatically generate report after every scan is selected and UNCHECK the Only if threats were found box.
-- Leave everything else at their default settings and Select the Scan tab and CLICK Complete System Scan to scan your machine.
-- Upon completion of the scan, Click Apply all actions to place any detected baddies in Quarantine.

One reason for the "slowness" of the computer is you have a large number of programs running and many set to run automatically at start up. There are a good many of these which can be run manually.

Please run AVG Anti-spy again in SAFE MODE and have it fix the items found. Save the log and post back here with that new log and also run a new scan with HJT and post that log too.
Judy

[ryann2k1]

Hi Judy,
It seems everything is fine now.
The slowness in my computer probably as the result of too many active program run, especially when it is just starting.
I just want to ask also whether it is fine to have active spy doctor run on my computer while AVG spyware also run (different platform)?

Thank you for your help.

Cheers,

ryann2k1