Quote Originally Posted by jholland1964 View Post
Where is the AVG Anti-spy log that is requested in the link I gave you? This program will remove LOTS of items if you follow the directions and tell it to fix and remove. Please go back to that link, download the program, download the ATF-Cleaner and then boot to safe mode and run them both exactly as directed.
We have no way of knowing what is being found by Spybot unless you tell us.
Quote Originally Posted by the page you linked
If you are unable to use AVG Anti-Spyware or Microsoft® Windows Defender, please Open SpyBotSD and Click “Check for Problems.”
I didn't see a way to get a log of Spybot. Still, I got Kaspersky online scanner working (it wouldn't before for some reason) and it says I am infected with "Trojan.Win32.Pakes". When I googled for it, there were like five different removal methods, all different. My own virus scanner (Trend PC-Cillin) isn't picking it up for some reason.