I tried to download the driver using the link that you provided and got a message that the DRIVE could not be located. So I am just frustrated and disillusioned with Dell. According to the information on the Dell webpage I purchased the computer 4/6/2011 which means I am having problems with a practically new computer. I complained about the quality of their product only to be told it was not an equipment issue that it was a Operating System problem probably caused by a virus or spyware. However, my scans all come up clean and the only thing they had me do was press F12 on boot up and the scan said everything tested passed. So I don't know except I will never buy another Dell computer! They offer no tech support without you paying a ridiculously high fee and their extended warranties are also extremely high. If I had looked into this before purchasing a Dell I would not have done so. Anyway another venting rant, thanks for your help! I guess I will consider the external drive if I can't come up with another idea.