Quote Originally Posted by the.avon.lady1 View Post
Okay I will check my purchase date maybe it is my laptop that I am think of that is two years old. Thanks for the links!! I will work on that and see where it gets me.
You can easily find out without looking for purchase papers. Go to the Dell site, all the records for the computer can be found by using that very first link I gave you. You don't need to know purchase date or anything, it is all right there.
They CAN help you, they have help me numerous times and I have always used Chat with them without any difficulty. They can access the records without trouble also.