JD wrote ...
>
> I thought I posted this once before but it didn't ever show up so I'll
> try again.
>
> On more than one web page, I can't connect to Live Chat because it goes
> through liveperson.net.
>
> Examples: https://www.1800contacts.com/ Chat with us.
> http://www.iherb.com/info/Contact I don't even see the chat button but
> I think that's a setting in my SeaMonkey prefs that blocks an image of a
> link that is blocked by my HOSTS file.
>
> I see the following entries in my HOSTS file:
>
> 127.0.0.1 sales.liveperson.net #[Tracking.Cookie]
> 127.0.0.1 sec1.liveperson.net
> 127.0.0.1 server.iad.liveperson.net
>
> Is it really necessary to block liveperson.net or is it over-kill?
That site isn't in either MPVS or Peter Lowes hosts lists
From liveperson.net
Live Chat
Our awarding-winning live chat service has a proven track record in
helping companies increase sales and improve customer service. Close
sales with visitors who hesitate on product pages or in the shopping
cart by inviting them to chat with a product specialist Increase order
values by cross-selling or upselling complementary products or
accessories Improve first contact resolution through hands-on assistance
from a support representative
Can't see them doing anything naughty.


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