If BigFix doesn't download any patches then why have it on the computer?
You have disabled some Start Up items using msconfig.
Please go back in and re-enable those items. We must see what is on the machine.
Go to Add/Remove and look for the program
Magentic
Uninstall it.
I believe wintest is an indicator of a
LOP infection.
Download Findlop by Metallica. Unzip it to your desktop. Double click findlop.bat. It will open a notepad file. Copy the content of that file and paste it here in your reply.
Update your Anti-virus program.
Download
ATF-Cleaner.exe by Atribune(Windows XP & 2K ONLY) You can put this on your Desktop for easier access. This program removes temp files, cookies better than the built in Disk Cleanup. This way we know that all cookies are gone before running programs like the AVG Anti-spy and that it will then just have to work on removing adware, and trojans, which you do have on the machine.
AVG Anti-spyware was
run Incorrectly. Please check the program for updates, then can be added daily.
Check the program to be absolutely certain it is set up
this way;
RightClick the AVG Anti-Spy Icon in your system tray and do the following:
-- Uncheck
Resident Shield
-- Uncheck
Automatic Updates
-- Uncheck
Start with Windows
Now follow these intructions
EXACTLY
Disconnect Completely from the Internet and Close ALL Browser Windows! Now, Please Boot to Safe Mode
RUN
ATF-Cleaner.exe.
-- Click on
ATF-Cleaner to run it
-- Where it says
Select Files To Delete, Check the
Select All Option
-- Click
Empty Selected > OK > EXIT
Next;
Do a
FULL SYSTEM SCAN with your Anti-virus program and
allow it to FIX anything it finds.
Please Launch
AVG Anti-Spyware.
-- Click on the
Scanner button and choose the
Settings Tab.
---> Under
How to act?, click on
Recommended action and choose
Quarantine to set default action for detected malware.
--->Under
Reports make sure
Automatically generate report after every scan is selected and
UNCHECK the
Only if threats were found box.
-- Leave everything else at their default settings and Select the
Scan tab and CLICK
Complete System Scan to scan your machine.
-- Upon completion of the scan, Click
Apply all actions to
place any detected baddies in Quarantine.
--
AFTER clicking
Apply all actions, Click on
Save Report and select Save the report to your Desktop
Open
Microsoft® Windows Defender and Click the downward pointing arrow next to
SCAN and Select
Full Scan. Allow it to run and
fix what it finds.
Reboot to Normal Mode. Run a NEW HiJackThis scan and save the log.
Reconnect to the internet and come back here and post the following;
HJT LOG, AVG log and the Findlop log.
Judy