Yes !!!! I am installing. I am not sure why it took several attemps to get this going, but I am going and that is all that matters. I panicked a little prematurely!
Senior Member
Yes !!!! I am installing. I am not sure why it took several attemps to get this going, but I am going and that is all that matters. I panicked a little prematurely!
Senior Member
Hold on, I kept trying while I was waiting for a reply and something different is starting to happen. I got a bar that says windows is is loading so let me see what happens. Good! Now I am getting the questions as listed in the above post, so let me proceed and see what happens. Will get back to you.
Senior Member
The windows installation is finished so I am waiting for directions on what to do next. On the list you sent it says to install drivers next but I am not sure I need to attempt that without your direction. So I will wait until I get word from you if to go ahead and put a disk in and attempt it. According to the directions in the link that you gave me I am supposed to know which drivers to install and in what order. You can guess my response to that (oh my!).
Administrator
We are back in our hotel...at least for another night. Better than sitting in the dark in a hot house, that is for sure! We have had two times given for likely electric return...early tomorrow morning...OR Monday midnight. We are hoping of course for tomorrow but have reserved the hotel for tomorrow night just in case.Originally Posted by the.avon.lady1
Anyway.
What you need to do next is install your drivers. Know you said you had three disks that said drivers. Do you have any idea which one you actually received when you purchased the computer? Or did all three come when you requested the Windows Install disk? You will need the one that is the latest version...there should be either version numbers or maybe a copyright date. It is likely, however that they all may be the exact same disk. My friend had the same thing happen to her, no Windows install disk included with the computer but did receive the driver disk. When she had a major failure she called Dell and they sent her the disks and for some reason at that time they sent her the Windows Install disk and two copies of the same driver disk she all ready had.
So tell me what yours say...exactly. Won't need your Service tag or anything at this time, only if you run into trouble. Then I will tell you how to use it if needed.
Senior Member
Sorry to hear about your trouble but thankful you are safe and all of the hotels are not booked.
What I have is a disk that says Drivers and Documents this has a date of May 2010.
Then two disks that say Drivers and Utilities both dated January 2011 the look and read the same with the barcode on the label that seals the back being slightly different.
They did all come at the same time in the same package.
Administrator
Drivers and Utilities Disk is the one that you need, either one of those would be fine. They are just double copies of the same thing.
Insert either one, doesn't matter. Can't recall exactly what choices you are given when the disk plays, don't have mine with me here at the hotel, but you have choices for Drivers, or several different types of utilities you can run using the disk. Obviously you want the drivers.
When that portion is chosen you will then be presented with a list of the various drivers needed for your particular computer. The ones matching the things installed on your computer will have a Check mark next to them, those are the ones you will need to install. They will have to be done one at a time, just follow the prompts. Some will require a reboot to complete the install, if they do then please do that right then. Once that's complete then run the disk again and go to the next item. Just remember, any with check marks next to them correspond with some piece of hard ware installed on your computer...audio card, video or graphic card, wireless "stuff", modem drivers..etc. Anything listed with a check mark beside it you need. Continue until you have installed them all.
One of the prompts you will receive with each will be something like..."you don't have a folder containing Rx29292.exe, do you want to create this?" That's a made up number by the way just giving an example...when you get prompts like this say yes. Each one of these drivers will possibly have slightly different instructions so read them all carefully before proceeding with each. It really isn't hard, just be sure you read everything. I am here if you have a question with something.
Judy
Senior Member
I had five drivers with check marks beside them and I have installed them.
I installed these:
Audio Driver
Realtek ALC887 HD Audio
Controller Drivers
Intel Chipset Software Installation Utility
Intel Matrix Storage Manager ( this one was a bit strange because after I told it to unzip a folder opened and that was it)
Network Driver
Realtek RTL81XX PCI-E Network Connection
Video Drivers
Intel Q43/Q45/G43/G45(Eaglelake) Graphics Controller
There were others on the list but they were not checked.
If that sounds about right I am ready for the next step.
Administrator
Can you go online with the computer?
Senior Member
Yes, I can go online with the computer.
Administrator
Next thing you need to do is do all the Windows updates. This really should be done before installing anything else, especially the anti-virus program as it could interfere, not likely but why take the chance. Since this is Windows 7 do this via the normal Windows 7 update options in the Windows Action Center or via Control Panel, System Security, Action Center, Windows Updates, Check for Updates. You probably "know the drill" there. Because you've done a back to factory install you will have to get all the updates released since then. You can choose the ones you wish of course, but the main ones you need are those labeled Critical or Important. The Optional ones are just that, optional and you don't have to take them. This will take you awhile, some will require rebooting. After each install then click check for new updates again until finally you are told there are no more to get. Could take you several hours so be prepared.
Frankly the one I would not take at all are those for Windows Defender. You really should turn that off entirely. That is a virtually worthless security program and absolutely known to interfere the ones you had on there before...SUPERAntispyware, Malwarebytes' and honestly maybe even Avast, that I can't be sure about, but the Windows Defender is more trouble than it is worth. You can turn it off like this:
- Open Windows Defender by clicking the Start button
, clicking All Programs, and then clicking Windows Defender.
- Click Tools, and then click Options.
- Under Administrator options, clear the Use Windows Defender check box, and then click Save.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
AFTER all of the Windows Updates are installed then install your Avast Free. You should be fine as far as security goes until then because the only place being accessed will be the Windows Updates and you don't even need a browser to do that with Windows 7.
From this link:
http://www.filehippo.com/download_avast_antivirus/
Then there will be a few more I would recommend but finish the Windows Updates and the Avast install and then let me know, I will tell you what other security programs I would recommend.
There are currently 1 users browsing this thread. (0 members and 1 guests)
Posting Permissions
Reply With Quote