Computer Problem...HiJack log and details...BigThanx in Advance

[jholland1964]

None of us would list programs to disable at Start Up that would cause problems for you if disabled. These all can be run manually when you want them.
This info on Internet Explorer 7 from Microsoft Pages;

The default security settings for Internet Explorer 7 provide you with a high level of security, while still enabling access to the Internet. However, some sites might require you to change your security settings to a lower level.

This is more than likely the cause of your problems accessing sites and the like. This is probably where you are going to have to begin, and that would be adjusting the security levels of IE. By default, the security level in Internet Explorer for the Internet zone is set to Medium-High. This means that Internet Explorer puts certain restrictions in place to protect you when browsing the Internet. You might move it to Medium and see if this helps.

[divideby0]

None of us would list programs to disable at Start Up that would cause problems for you if disabled. These all can be run manually when you want them.
This info on Internet Explorer 7 from Microsoft Pages;
This is more than likely the cause of your problems accessing sites and the like. This is probably where you are going to have to begin, and that would be adjusting the security levels of IE. By default, the security level in Internet Explorer for the Internet zone is set to Medium-High. This means that Internet Explorer puts certain restrictions in place to protect you when browsing the Internet. You might move it to Medium and see if this helps.

Firewall
Firewall was set to Medium High..
I put it to medium and rebooted...

>>> No change

I still have a red X in Phishing Icon, located in the bottom right of the IE window. When I click on it, I still get windows error....."Phishing filter cannot check this website because MS online service is temporarily unavailable"

I still cannot remain logged into websites...I sign in, all is ok, but when close IE and try to access the same web site, I have to log in again. This occurs with all websites

I still cannot download files..

New Hijack log...(I left a few in, since I have to figure out how to run these manually)..sorry....

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 6:49:48 PM, on 4/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Creative\Sound Blaster Audigy 2\DVDAudio\CTDVDDET.EXE
C:\Program Files\Creative\Sound Blaster Audigy 2\Feature Mode Utility\CTModUtl.exe
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\AOL\1141253894\ee\AOLSoftware.exe
C:\Program Files\Creative\Sound Blaster Audigy 2\Feature Mode Utility\CTAPR.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng1.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Documents and Settings\Greg\Desktop\virusprogs\hijackthis_v2\hjt scan.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/Home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster Audigy 2\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [CTFeatureModeUtility] C:\Program Files\Creative\Sound Blaster Audigy 2\Feature Mode Utility\CTModUtl.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1141253894\ee\AOLSoftware.exe
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'Default user')
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/ca...C_2.2.2.89.cab
O16 - DPF: {A2E05F45-F127-4092-B9F7-9A02C3E04C77} (HGPlugin7USA Class) - http://gamedownload.ijjimax.com/game...Plugin7USA.cab
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.7) - http://advisor.futuremark.com/global/msc37.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 9388 bytes

[jholland1964]

Are you actually reading the suggestions posted? What I said was this....

This info on Internet Explorer 7 from Microsoft Pages;
This is more than likely the cause of your problems accessing sites and the like. This is probably where you are going to have to begin, and that would be adjusting the security levels of IE. By default, the security level in Internet Explorer for the Internet zone is set to Medium-High. This means that Internet Explorer puts certain restrictions in place to protect you when browsing the Internet. You might move it to Medium and see if this helps.

I said absolutely NOTHING about changing the settings in your Firewall. I did not mention your firewall.
There is some sort of problem with your Internet Explorer 7. Either roll back to 6 or try a different browser. You CAN turn off the Phishing Filter in IE7
To turn Phishing Filter off

1. Open Internet Explorer by clicking the Start button Picture of the Start button, and then clicking Internet Explorer.
2. Click the Tools button, click Phishing Filter, then click Phishing Filter Settings.
3. Scroll to the Phishing Filter section under Security in the list of options, click Disable Phishing Filter, and then click OK.

Phishing Filter will not check or warn you about phishing sites now.

[divideby0]

Are you actually reading the suggestions posted? What I said was this....

I said absolutely NOTHING about changing the settings in your Firewall. I did not mention your firewall.
There is some sort of problem with your Internet Explorer 7. Either roll back to 6 or try a different browser. You CAN turn off the Phishing Filter in IE7
To turn Phishing Filter off

1. Open Internet Explorer by clicking the Start button Picture of the Start button, and then clicking Internet Explorer.
2. Click the Tools button, click Phishing Filter, then click Phishing Filter Settings.
3. Scroll to the Phishing Filter section under Security in the list of options, click Disable Phishing Filter, and then click OK.

Phishing Filter will not check or warn you about phishing sites now.

thanx..
Only reason I went to the firewall, is because I could not see any place where the security settings were...my error.. I reset them...

Changing browsers...

I tried to download firefox but keep getting the same error message about downloading. I tried to download it from cnet.


In another thread, I copied the following:
http://forum.networktechs.com/showthread.php?t=1140

"How to Uninstall IE7:
1. Go to Control Panel
2. Click Add or Remove Programs
3. Click Show Updates checkbox
4. Click whatever version of IE7 you have. For example "Internet Explorer 7 Beta 2 Preview"
5. Click the Change/Remove button
After you uninstall Internet Explorer 7, double-click the Internet Explorer icon to verify that Internet Explorer 6 is restored"

My question is if I go through the IE7 uninstall, will IE 6 be there ?? Because if I deleted IE7 and IE6 is not on my system and I cannot download a browser, I have big problems..

thank you for the guidance...I am a noob at this stuff....I do appreicate the advice..

[jholland1964]

6 should be there.

[divideby0]

6 should be there.

You were spot on !!! its almost fix'd...big thanx...

I did download FireFox (from the other computer) AND I can now stay logged into sites and download stuff.

I backrolled to IE6....... and I have the same issues with IE 6 as I did with IE 7.....but FireFox works....


and I have to find where to download Outlook Express (I havent seen it yet a Microsoft)

Only new problem is my when I go to copy (burn to DVD) a recorded TV show via Media Center, I get a non discript error message. Wonder if I have to manually startup one of the startup progs we disabled.

thanx....almost done...

[jholland1964]

You don't have Outlook Express all ready ON the computer?

[pheonix73]

If you do not have Outlook Express,there may be a way to install it without having to DL it.I found a launch outlook application in:C:\WINDOWS\Application Data\Microsoft\Internet Explorer\Quick Launch.
I am running ME,but I figure all microsoft operating systems should have the same,except Vista.The higher ups here should be able to tell you if this application will install Outlook on your sysytem,but it's a place to start without having to search for something that most systems already have.

[jholland1964]

Phoenix, he wants Outlook Express, NOT Outlook. These are different programs.

[pheonix73]

I forgot to put express after the outlook part.This is the launcher for outlook express that is in that file.Sorry should have typed in all the approriate wording.