Do the following: I want you to run rkill.
It is a tool that kills known processes that stop the use of normal anti-malware applications. Just kills known malware processes so that anti-malware programs can do their job. After running rkill DO NOT reboot the computer because the malware processes will just begin again. Once rkill has run, try to update MBA-M and run a new FULL Scan with it. Allow it to remove everything found.
Also again after those two above try downloading and running DDS again. Post back with both logs.
Go to this link:
http://www.bleepingcomputer.com/download/rkill/
Download rkill. There are Seven copies of this small file, all the same, just with different names. Take all seven of them. If one doesn't work then try the next and so on.
If possible save them to the desktop.
If necessary you can download them to another computer, move them to a flash drive and take them to the infected computer.
To start, double click the rkill file with the name iExplore.exe to have it run. Now when it runs this is what will happen;
it will display a console screen, That console screen will continue to run until it RKill has finished. Once finished, the box will close and a log will be displayed showing all of the processes that were terminated by RKill and while RKill was running.
As noted above, if the first one doesn't run then immediately try another. Keep trying until one of them runs then do the MBA-M update and Full Scan and the DDS Scan.


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