Vista Antivirus 2011 Infected

[jholland1964]

99.9% the tool of choice to remove these Fake Alert infections is Malwarebytes' Anti-malware. Another tool, rkill, may need to be run first in order to stop the infection processes from running to begin, and when these are used you just ignore the pop up screens until the running infection process is stopped and then continue with the tool of choice, with IS MBA-M. Each one of these Fake Alert trojans is slightly different, this one Vista Antivirus 2011 also requires a specialized registry fix first but then instructions are the same, rkill and then a Full Scan with a fully updated MBA-M and then additional tools to be sure all infection files are gone. These Fake Alerts also often indicate a rootkit, that would have to be removed first before rest of the instructions are followed.

[td1harris]

Thanks to everyone that replied. I am going to try anyway to report this to Cybercrime, I dont know if anything will ever come from it. I did in fact authorize the payment because at the time I was working and was trying anything I could to be able to get access to the internet, so not sure if the bank will continue to authorize the return of my payment. I dont know if just having the location and no specific address will help them, but I guess I can use whatever I have obtained, thanks to you all. I also did a system restore on my computer and then downloaded Malwarebytes' Anti-malware tool and Microsoft Security Essentials and so far it does not appear in my system. Reading the responses, am I to understand I may still be infected? Thanks again for your help.