Sprint disables Carrier IQ software on its handsets

[David_B]

Computerworld - Sprint, the biggest user of Carrier IQ's software, said
Friday it has disabled use of the tool in response to customer concerns.

The wireless carrier is no longer collecting data using the tool and is
evaluating its options regarding the software going forward, the company
said in an emailed statement.

"We have weighed customer concerns and we have disabled use of the tool
so that diagnostic information and data is no longer being collected,"
the statement said. "At Sprint, we work hard to earn the trust of our
customers and believe this course of action is in the best interest of
our business and customers."

On Thursday, Sprint disclosed that it had installed Carrier IQ's
controversial software on 26 million of its handsets. In a letter to
Sen. Al Franken (D-Minn.) on Thursday, Sprint said it had been using
Carrier IQ's software since 2006. The company said it had been using the
software only to collect network- and device-related information for
quality-of-service-related purposes.

http://www.computerworld.com/s/artic...curity+News%29

[G. Morgan]

David_B wrote:

>Computerworld - Sprint, the biggest user of Carrier IQ's software, said
>Friday it has disabled use of the tool in response to customer concerns.
>
>The wireless carrier is no longer collecting data using the tool and is
>evaluating its options regarding the software going forward, the company
>said in an emailed statement.
>
>"We have weighed customer concerns and we have disabled use of the tool
>so that diagnostic information and data is no longer being collected,"
>the statement said. "At Sprint, we work hard to earn the trust of our
>customers and believe this course of action is in the best interest of
>our business and customers."

Victory!! I spent many hours on the phone with supervisors and
technicians from Sprint. I'd like to think me tying up their supervisors
time would add-up. Multiply that by all the others whom have called to
complain and "walla", Democracy in action. I hope my Usenet and Twitter
posts encouraged others to call.


--

"I don't like to discriminate against terrorists based on nationality.
If you declare war on the United States and you want to kill us,
We're going to kill you first, period."

October 19, 2011 - Ali Soufan (Colbert Report)

[Peter Foldes]

"G. Morgan" <sealteam6@osama-is-dead.net> wrote in message
news:h9tve7lok35nllgdohab093d8savveud2a@Osama-is-dead.net...
> David_B wrote:
>
>>Computerworld - Sprint, the biggest user of Carrier IQ's software, said
>>Friday it has disabled use of the tool in response to customer concerns.
>>
>>The wireless carrier is no longer collecting data using the tool and is
>>evaluating its options regarding the software going forward, the company
>>said in an emailed statement.
>>
>>"We have weighed customer concerns and we have disabled use of the tool
>>so that diagnostic information and data is no longer being collected,"
>>the statement said. "At Sprint, we work hard to earn the trust of our
>>customers and believe this course of action is in the best interest of
>>our business and customers."
>
> Victory!! I spent many hours on the phone with supervisors and
> technicians from Sprint. I'd like to think me tying up their supervisors
> time would add-up. Multiply that by all the others whom have called to
> complain and "walla", Democracy in action. I hope my Usenet and Twitter
> posts encouraged others to call.


Maybe you meant to post voila instead of walla. Makes more sense that way.

JS

[G. Morgan]

Peter Foldes wrote:

>Maybe you meant to post voila instead of walla. Makes more sense that way.

You of all people should not be correcting grammar, spelling, or word
choice. Your English is horrible.

--

"I don't like to discriminate against terrorists based on nationality.
If you declare war on the United States and you want to kill us,
We're going to kill you first, period."

October 19, 2011 - Ali Soufan (Colbert Report)

[Charlie]

On Mon, 19 Dec 2011 22:55:34 -0600, G. Morgan wrote:

> Peter Foldes wrote:
>
>>Maybe you meant to post voila instead of walla. Makes more sense that way.
>
> You of all people should not be correcting grammar, spelling, or word
> choice. Your English is horrible.

Perhaps you meant French.

[FromTheRafters]

Charlie wrote:
> On Mon, 19 Dec 2011 22:55:34 -0600, G. Morgan wrote:
>
>> Peter Foldes wrote:
>>
>>> Maybe you meant to post voila instead of walla. Makes more sense that way.
>>
>> You of all people should not be correcting grammar, spelling, or word
>> choice. Your English is horrible.
>
> Perhaps you meant French.

Is Peter's French horrible too?

[Bullwinkle.]

Big head user of 23 different drugs speaks again.


"G. Morgan" <sealteam6@osama-is-dead.net> wrote in message
news:h9tve7lok35nllgdohab093d8savveud2a@Osama-is-dead.net...
David_B wrote:

>Computerworld - Sprint, the biggest user of Carrier IQ's software, said
>Friday it has disabled use of the tool in response to customer concerns.
>
>The wireless carrier is no longer collecting data using the tool and is
>evaluating its options regarding the software going forward, the company
>said in an emailed statement.
>
>"We have weighed customer concerns and we have disabled use of the tool
>so that diagnostic information and data is no longer being collected,"
>the statement said. "At Sprint, we work hard to earn the trust of our
>customers and believe this course of action is in the best interest of
>our business and customers."

Victory!! I spent many hours on the phone with supervisors and
technicians from Sprint. I'd like to think me tying up their supervisors
time would add-up. Multiply that by all the others whom have called to
complain and "walla", Democracy in action. I hope my Usenet and Twitter
posts encouraged others to call.


--

"I don't like to discriminate against terrorists based on nationality.
If you declare war on the United States and you want to kill us,
We're going to kill you first, period."

October 19, 2011 - Ali Soufan (Colbert Report)