Releases 19-page document that explains how the software works, and what
it tracks
By Jaikumar Vijayan
December 13, 2011 02:57 PM ET
Carrier IQ last night released a document describing its technology in
what appears to be a belated attempt to quell continuing concerns over
its controversial tracking software.
The 19-page Carrier IQ document offers the most detailed explanation yet
of how the tracking software works and how wireless carriers are using it.
The move is the latest by Carrier IQ to rebut a report published late
last month by security researcher Trevor Eckhart contending that
wireless carriers could use the Carrier IQ software to conduct
surreptitious and highly intrusive tracking of Android, BlackBerry and
other smartphone users.
The Carrier IQ document lists specific information that wireless
carriers can gather from mobile handsets using the Carrier IQ software.
It also provides details on how the software is deployed on mobile
devices.
In the document, dubbed Understanding Carrier IQ Technology, the company
said it "wants to let consumers know exactly what it is that our
software does, the security measures we have in place, and our
commitment through our software design and processes to protecting
consumers' privacy while improving consumers' experience."
Experts say that it remains an open question as to whether that
assurance is enough to quell the concern.
http://www.computerworld.com/s/artic...7&pageNumber=1


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