~BD~ wrote:
> Is this a new service from Microsoft?
>
> (I don't use Windows often nowadays!)
>
> Is it *really* being offered free of charge?
>
> **
>
> Is your computer running slower than normal? Are you getting unexpected
> messages, pop-ups, or are programs starting automatically? These may be
> symptoms that your PC is infected with a virus or malware.
>
> We can help you detect and remove viruses or malware on your PC. Our
> experts will help get your PC clean, and build up defenses to help
> secure your PC against viruses and other security threats.
>
> This service includes:
>
> Virus and malware detection and removal
>
> Installing the latest updates for your computer and configuring
> Automatic Updates
>
> Turning on Windows Firewall
>
> Updating active antivirus software or helping you install Microsoft
> Security Essentials
>
> Answering general questions about PC safety and security.
>
>
> http://supportservices.microsoft.com...alware_removal


Has anyone tried contacting these folk?
http://supportservices.microsoft.com/support/expert

If so, with what outcome?