1. Run the Microsoft Windows Malicious Software Removal Tool
2. Download ATF Cleaner by Microsoft MVP Atribune from
http://www.atribune.org/
- Double-click ATF-Cleaner.exe to run the program.
- Click Select All found at the bottom of the list.
- Click the Empty Selected button.
- Click Exit on the Main menu to close the program.
- Shutdown/restart the computer.
3. Next, download Malwarebytes' Anti-Malware to your desktop.
[Malwarebytes' Anti-Malware was created by a Microsoft MVP and is free
for personal use].
- Double-click mbam-setup.exe and follow the prompts to install the program.
- At the end, be sure a checkmark is placed next to Update Malwarebytes'
Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select Perform full scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the
results.
- Be sure that everything is checked, and click Remove Selected.
4. Download, install, update and run: SUPERAntispyware (freeware)
- How do I download and install SUPERAntiSpyware?
- Customer Service and Product Support (FAQs)
5. If still no joy see and follow carefully:
"Checking for/Help with Spyware, Malware and Hijackware"
http://answers.microsoft.com/en-us/w...f-b561798b7b42
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