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Thread: Help with some spyware

  1. #11
    Join Date
    Apr 2007
    Posts
    27
    No I'm not getting pop-ups anymore, thanks. But I still do get an error message when my computer starts, something about fiobxsax.dll.

    Edit: I attached screenshots of the two errors I get.
    Attached Images Attached Images
    Last edited by Hock3y; 04-11-2007 at 02:06 PM.

  2. #12
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    Do a file search for this file in C:\Windows\System32 and see if you can locate it.

  3. #13
    Join Date
    Apr 2007
    Posts
    27
    It found nothing

  4. #14
    Join Date
    Aug 2006
    Location
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    Posts
    4,079
    Do the file search again but this time do this first;
    Click Start.
    Open My Computer.
    Select the Tools menu and click Folder Options.
    Select the View Tab.
    Under the Hidden files and folders heading select Show hidden files and folders.
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.
    Click OK.
    Now, look again and see if it happens to be there.

  5. #15
    Join Date
    Apr 2007
    Posts
    27
    Ok, sorry about that I forgot to uncheck the protected operating system files part. Yes it does find this DLL in the system32 folder.

  6. #16
    Join Date
    Aug 2006
    Location
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    Delete it.

  7. #17
    Join Date
    Apr 2007
    Posts
    27
    Okay I deleted it, but I get a new error about it missing, something about a module. If you need a screenshot I can restart and get a picture.

  8. #18
    Join Date
    Aug 2006
    Location
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    Age
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    Posts
    4,079
    Reboot. Then see what happens. Yes, a screenshot would be good. We need exact wording of any and all errors in order to know what we are dealing with.

  9. #19
    Join Date
    Apr 2007
    Posts
    27
    Yeah, it comes up everytime I start up the computer now. Picture is attached
    Attached Images Attached Images

  10. #20
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    Open HiJackThis.
    Click Misc Tools Section.
    Give us a StartUp List Log.

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