Do not worry about SP2 until one of the better malware fighters comes along and says that your computer is clean and ready to go. when they do say it is good to go, this should help you with SP2:
Are you on the windows update site and cant find SP2? If you arent then go to Start, then control panel, on the left should be the link to the Windows update site. On the left of the screen is a button that says "restore hidden updates" this should bring up SP2 if you chose to ignore it in the past. If you cant get on the windows update site becuase Mozilla firefox is your defalt browser then try the following link http://update.microsoft.com/windowsu....aspx?ln=en-us this should get you there i hope....its what gets me there but i have SP2 already. if this doesnt work then someone else will have to help you.
As for the firewall. If you again go to Start, control panel, and then you should see Security Center (depending on configuration) click on it and that will get you to the screen to turn off the windows firewall. DO NOT turn off this firewall unless you have another firewall up and running/ready to get up and running. Only have one anti-virus and one firewall at a time.
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