Results 1 to 10 of 10

Thread: Need help with Hijackthis log

  1. #1
    Join Date
    Mar 2007
    Posts
    4

    Need help with Hijackthis log

    I just scanned with the version 2 and it says that i needed to consult the result on line 22, can anyone please help me. Also i keep getting csrss.exe taking up 88% of my CPU, just wondered if anyone had any solutions on that as well. Oh yeah heres my log.
    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 11:33:18 AM, on 3/19/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rsvw.exe
    C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\Program Files\NETGEAR\SC101 Manager Utility\ZeteraService.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Winamp\winampa.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S5I0P 2.EXE
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
    C:\FES\PIC Pro II.exe
    C:\Program Files\Adobe\Adobe Photoshop CS2\Photoshp.exe
    C:\DOCUME~1\Digital\LOCALS~1\Temp\Adobelm_Cleanup. 0001
    C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    C:\DOCUME~1\Digital\LOCALS~1\Temp\Adobelm_Cleanup. 0001
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Security Task Manager\taskman.exe
    C:\Program Files\Ahead\Nero StartSmart\NeroStartSmart.exe
    C:\Program Files\Ahead\nero\nero.exe
    C:\Documents and Settings\Digital\Desktop\HiJackThis_v2.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
    O4 - HKLM\..\Run: [\\EPSON9800\EPSON] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S5I0P 2.EXE /P17 "\\EPSON9800\EPSON" /O17 "\\EPSON9800\EPSON" /M "Stylus Pro 9800"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKCU\..\Run: [EPSON Stylus Pro 9800] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S5I0P 2.EXE /P21 "EPSON Stylus Pro 9800" /M "Stylus Pro 9800" /EF "HKCU"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
    O4 - Global Startup: Logo Calibration Loader.lnk = C:\Program Files\GretagMacbeth\i1\Eye-One Match 3\CalibrationLoader\CalibrationLoader.exe
    O4 - Global Startup: ProfileReminder.lnk = C:\Program Files\GretagMacbeth\i1\Eye-One Match 3\ProfileReminder.exe
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {30933F69-EE34-4D28-9109-DF10A0869BAA} (BrowseX Control) - https://www.orderprints.net/WebOrderBrowser.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
    O16 - DPF: {8D171DA3-3EE5-4BCE-9A35-731AD7765151} (BrowseX Control) - https://www.orderprints.net/WebOrderBrowser.cab
    O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
    O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
    O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.photogize.com/bponet/Phot...eUploader3.cab
    O16 - DPF: {CD0E6B3B-A72E-4CE9-84B3-886DD94C06B7} (BrowseX Control) - https://www.orderprints.net/WebOrderBrowser.cab
    O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Zetera - Zetera Corporation - C:\Program Files\NETGEAR\SC101 Manager Utility\ZeteraService.exe

    --
    End of file - 8357 bytes

  2. #2
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    Frankly have never used this version of HiJackThis. It is a Beta version(A beta version or beta release usually represents the first version of a computer program or updated program. It is likely to be useful for internal demonstrations and previews to select customers, but unstable and not yet ready for release. Please note this from Trend Micro's website;
    * Trend Micro does not officially offer customer support for HijackThis.
    So for now can you go and do a scan with HijackThis v1.99.1
    Follow the instructions for installation and location given in this link and then post THAT log here and I will take a look.
    Judy

  3. #3
    Join Date
    Mar 2007
    Posts
    4
    Ok here is the log using 1.99.1, thank you for helping.
    Logfile of HijackThis v1.99.1
    Scan saved at 2:04:20 PM, on 3/19/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\Program Files\NETGEAR\SC101 Manager Utility\ZeteraService.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Winamp\winampa.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S5I0P 2.EXE
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
    C:\FES\PIC Pro II.exe
    C:\Program Files\Adobe\Adobe Photoshop CS2\Photoshp.exe
    C:\DOCUME~1\Digital\LOCALS~1\Temp\Adobelm_Cleanup. 0001
    C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    C:\DOCUME~1\Digital\LOCALS~1\Temp\Adobelm_Cleanup. 0001
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Security Task Manager\taskman.exe
    C:\Program Files\WinRAR\WinRAR.exe
    C:\DOCUME~1\Digital\LOCALS~1\Temp\Rar$EX00.938\Hij ackThis.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
    O4 - HKLM\..\Run: [\\EPSON9800\EPSON] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S5I0P 2.EXE /P17 "\\EPSON9800\EPSON" /O17 "\\EPSON9800\EPSON" /M "Stylus Pro 9800"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKCU\..\Run: [EPSON Stylus Pro 9800] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S5I0P 2.EXE /P21 "EPSON Stylus Pro 9800" /M "Stylus Pro 9800" /EF "HKCU"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
    O4 - Global Startup: Logo Calibration Loader.lnk = C:\Program Files\GretagMacbeth\i1\Eye-One Match 3\CalibrationLoader\CalibrationLoader.exe
    O4 - Global Startup: ProfileReminder.lnk = C:\Program Files\GretagMacbeth\i1\Eye-One Match 3\ProfileReminder.exe
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {30933F69-EE34-4D28-9109-DF10A0869BAA} (BrowseX Control) - https://www.orderprints.net/WebOrderBrowser.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
    O16 - DPF: {8D171DA3-3EE5-4BCE-9A35-731AD7765151} (BrowseX Control) - https://www.orderprints.net/WebOrderBrowser.cab
    O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
    O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
    O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.photogize.com/bponet/Phot...eUploader3.cab
    O16 - DPF: {CD0E6B3B-A72E-4CE9-84B3-886DD94C06B7} (BrowseX Control) - https://www.orderprints.net/WebOrderBrowser.cab
    O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
    O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Zetera - Zetera Corporation - C:\Program Files\NETGEAR\SC101 Manager Utility\ZeteraService.exe

  4. #4
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    Other than the csrss.exe taking up 88% of you CPU what other problems are you experiencing?

  5. #5
    Join Date
    Aug 2006
    Location
    255.255.255.666
    Posts
    2,056

    Lightbulb

    Below is the HijackThis log from my own gaming rig:

    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 9:44:44 PM, on 3/19/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\CTHELPER.EXE
    C:\Program Files\NDAS\System\ndassvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Documents and Settings\turco\Desktop\HiJackThis_v2.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir...r=6&ar=msnhome
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir..._PVER}&ar=home
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/ca..._2.3.2.100.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1170569865156
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by119fd.bay119.hotmail.msn.co...x/HMAtchmt.ocx
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll

    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
    O23 - Service: NDAS Service (ndassvc) - XIMETA, Inc. - C:\Program Files\NDAS\System\ndassvc.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: Norton Ghost - Symantec Corporation - X:\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    As you can see, those entries exist on my system too and I am pretty positive that they are legit and safe so you can disregard what TM is stating.

    But, as you mentioned, csrss.exe using 88% of CPU even under normal load which could indicate 2 things that I can think of:
    Either there is a file corruption (more specificly with OS files or User profile) or there is a hardcore Trojan on your system that is constantly 'callinh' home traferring loads of data.

    Please follow Jholland's instructions on how you have some of the reliable online scanners to check for that possibility as a Trojan this powerful could easily render your locally installed AV scanner useless so it could be very worth the trouble of having your system scanned by a few good scanners.

    If you do not believe there is a Trojan as no network activity is taking place or you have a reliable firewall installed and it is not alerting you of anything noteworthy, then I'd look into the possibility of system file/user profile corruption. See if you can loging as a different user and notice the same issue? If there is no other user profiles existed, then create one, then observe for a while as you use the system like you normally would. If you do not encounter the same issue, then your original user profile might indeed be corrupted. Do this to troubleshoot your system along with whatever Jholland might suggest. Good luck!

    ~TL

  6. #6
    Join Date
    Mar 2007
    Posts
    4
    Sorry for taking so long to get back, i have scanned the system with F_secure online scanner, spybot and Lavasoft adaware. Is there any others that you would suggest. Also i did try to create another profile and it did the same, possibly worse. I am open to all suggestions, one thing i did notice was that when i installed Security Task Manager to see if there were any other processes running, the problem almost went away, this all seems very strange.

  7. #7
    Join Date
    Aug 2006
    Location
    255.255.255.666
    Posts
    2,056

    Lightbulb

    Hi again,

    Since jholland appeares to be busy with others, let me try to help you on this.
    I will do my best but all I ask is that you follow my instructions carefully and completely, ok?

    From this point on, please do not:
    ~ Install or uninstall anything on your system unless I ask you to.
    ~ Delete any files or folder unless asked to.
    ~ Use HijackThis to make any modifications (yet).

    Ok, try this first even if you have done so before:
    Download StartupControlPanel (this is a standalone freeware that requires no installation)
    - Reboot in Safe Mode and see how things work, see if you still experience the same problem or not.
    - If you experience any other issues besides the csrss.exe high CPU usage, please do let me know what they are in detail.

    If things look just fine in Safe mode, then before you reboot the system in Normal mode, run Startup Control Panel and simply uncheck all the boxes for all entries listed on each and every one of the startup tabs (Startup User/Startup Common/HKLM-Run/HKCU-Run/Run Once).
    Careful, just uncheck the boxes, this will disabled the related startup entry. Do this for all and then reboot the system and see how things run.
    If any messages, errors, etc. came, then up let me know.

    ~TL
    Last edited by TurcoLoco; 03-21-2007 at 10:15 AM. Reason: correcting god awful typos

  8. #8
    Join Date
    Mar 2007
    Posts
    4
    It appears that Photoshop is causing the problem, when it is not running all seems fine, has been working ok overnight. So Turcoloco do you think i should uninstall that software and reinstall it or keep going with the suggestions that you listed. Once again thanks for all your help.

  9. #9
    Join Date
    Aug 2006
    Location
    The Middle
    Age
    80
    Posts
    4,079
    Dusty, I don't see the Adobe Photoshop Program itself running anywhere in your logs, what I DO see is the Adobe Acrobat Reader running. Are you certain that it is Adobe Photoshop?
    Adobe Acrobat Reader is set to run at StartUP on your machine as indicated by this in your HJT log;
    O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
    That is the program you use to read PDF files. The only reason this is placed in the Start Up is to just speed up the opening of the program when you need to use it. There is no reason this is needed, the program opens just fine manually when needed.
    The other Adobe Program running at StartUP is this one;
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    Adjusts monitor colours across all programs, including Photoshop. It is needed by some graphics professionals who want their monitor calibrated. Most home users will not need it.

    The one item I see in your log which relates to Photoshop that will auto start is this one;
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    This is Adobe's license management service that is used to make sure you are not using a pirated copy of their software. It does this by examining your hardware on your computer and asking you to reregister if this changes. This can not be disabled as it will reenable when you use one of their products. BUT using Mike Lin's Start Up Control panel does make this easy to disable. As noted above, when you start an Adobe Photoshop program this will re-enable. Just remember to go back in and disable before you shut down. I do use Photoshop but I do not have this program running on my computer so I imagine this depends on which Photoshop Program you are running.
    Is this the one you have shut down? If so, open your Photoshop program and see if it re-enables, if it does then just remember to disable it before you shut down.

  10. #10
    Join Date
    Aug 2006
    Location
    255.255.255.666
    Posts
    2,056

    Lightbulb

    thank you for the input Judy!

    Dust, what Judy mentioned makes good sense so please follow her suggestions and see if that helped.
    Also, in the past, to avoid certain startup processes/services becoming active again, I tried the simple trick of renaming the executable in question.
    The program may re-enable a startup entry or service but if the executable in question is renamed, in other words missing, I doubt it could re-create the file.
    If the service
    C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    is getting re-enabled indeed then you could try renaming it.

    I would change it to something like:

    C:\Program Files\Common Files\Adobe Systems Shared\Service\_Adobelmsvc._xe

    ~TL

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •