Booted in Normal Mode, injected the file via USB, ran it. It scanned a total of 247 objects in 18 seconds. Found nothing. I'm going to try and reboot in Safe Mode. I didn't delete any files this time, so I'm hoping it will happen without a hitch.
Booted in Normal Mode, injected the file via USB, ran it. It scanned a total of 247 objects in 18 seconds. Found nothing. I'm going to try and reboot in Safe Mode. I didn't delete any files this time, so I'm hoping it will happen without a hitch.
Booted in Safe Mode. Used the existing file, same quick scan. Reinjected the file in Safe Mode (thank you, Google), same quick scan.
So. Yeah.
Try this instead
http://support.kaspersky.com/downloa...tdsskiller.zip
- archive and extract it into a folder on the infected (or possibly infected) computer with an archiver (WinZip, for example);
- Run the TDSSKiller.exe file;
- Wait until the scanning and disinfection completes. A reboot might require after the disinfection has been completed .
How to use the utility
The utility starts scanning the system for malicious and suspicious objects when you click the button Start scan.
the utility detects an infection with the MBR bootkit, it will report the it has detected an infected object type “Physical drive” and prompt for action:
- Cure. This action is only available if the utility has identified the exact type of the bootkit. If it has detected an unknown bootkit, it will be reported as Rootkit.Win32.BackBoot.gen.
- Skip.
- Copy to quarantine. The utility quarantines the infected MBR.
- Restore. The utility restores a standard MBR.
- reboot might require after the disinfection has been completed
Booted in Normal Mode and tried that. No luck.
But it booted in Normal Mode? Ok, let's try this one, it will work also in either normal or safe, normal preferred though.
Please download ComboFix by sUBs from
http://www.bleepingcomputer.com/down...virus/combofix
Please note that the BleepingComputer.com download link will expire in 10 minutes after you click it so if you don’t click within ten minutes after reaching the page you will need to refresh the page.
- You must download it to and run it from your Desktop
- Physically disconnect from the internet.
- Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
- Double click combofix.exe & follow the prompts.
- When ComboFix has finished running, you will see a screen stating that it is preparing the log report
- This can take a while, so please be patient. If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at C:\ComboFix.txt.
- Re-enable all the programs that were disabled during the running of ComboFix..
Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.
CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Run Combofix ONCE only!!
Tell you what, not sure of your location but it is 2 AM where I am located and I am going to have to call it a day. Post the Combofix log when it is complete and then stop for now. Power off the computer entirely. Keep it off line. I will read the log in the morning and see if this thing has hopefully been removed. I will give additional steps if needed after that.
ComboFix keeps warning me that McAfee Anti-Virus and Anti-Spyware is running on my computer. I just ran the McAfee remover and can't seem to find any trace of McAfee running on the machine anymore. How can I track this down?
EDIT: I'm actually in the same time zone as you, but my sleep schedule is pretty wrecked. I couldn't figure out how to get the ComboFix warnings to go away, so I'm calling it a night now too.
EDIT 2: First of all, I remember how my aunt "removed" McAfee. She used CCleaner. Clearly something didn't happen or System Restore did something to reverse it or maybe something else. Who knows.
Second of all, I've done a thorough search through the computer for any traces of McAfee. I used the MCPR tool from McAfee several times. I checked in Add/Remove programs. I checked all the processes currently running. I ran DDS and searched the log files to see if McAfee is running in any capacity. I double checked programs and processes through CCleaner. I searched the computer for anything with "mcafee" in the file name and deleted it all (it was mostly just a few leftover icons). There is no trace of McAfee running anywhere on the computer as far as I can see, but ComboFix insists that there is. I'll run DDS again and post the logs in case I'm missing something. If it's the rootkit imitating McAfee somehow, I'm personally tracking down whoever created it and punching them square in the face.
Last edited by KamikazeKarrot; 12-28-2011 at 12:01 AM.
EDIT: Clearly McAfee IS running, enabled, and updated somehow. I have no idea how. Last time I ran a DDS scan, I couldn't find "McAfee" anywhere in the file except for one place where it said it had been removed or updated in the past (this is probably because of Notepad's Ctrl+F "find" feature doesn't cycle through after you reach the bottom and I had started toward the middle). Now it's right there at the top with all of the anti-virus information.
DDS.txt:
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Katie Wyland at 14:15:14 on 2011-12-27
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4056.1766 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stw rt64.inf_amd64_neutral_7f58c91b65c73836\STacSV64.e xe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\System32\DriverStore\FileRepository\stw rt64.inf_amd64_neutral_7f58c91b65c73836\AESTSr64.e xe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\WINDOWS\System32\StikyNot.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\SysWOW64\ping.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_Ac tiveX.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [RESTART_STICKY_NOTES] C:\WINDOWS\System32\StikyNot.exe
uRun: [Facebook Update] "C:\Users\Katie Wyland\AppData\Local\Facebook\Update\FacebookUpdat e.exe" /c /nocrashserver
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
StartupFolder: C:\Users\KATIEW~1\AppData\Roaming\MICROS~1\Windows \STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
LSP: mswsock.dll
Trusted Zone: statcrunch.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1 71.242.0.12
TCP: Interfaces\{623E0CCD-8A84-4466-9EDB-922C964F520F} : DhcpNameServer = 192.168.1.1 71.242.0.12
TCP: Interfaces\{623E0CCD-8A84-4466-9EDB-922C964F520F}\14D425C403 : DhcpNameServer = 192.168.1.1 71.242.0.12
TCP: Interfaces\{623E0CCD-8A84-4466-9EDB-922C964F520F}\2414443514D4 : DhcpNameServer = 192.168.0.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO-X64: Search Helper - No File
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun-x64: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun-x64: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHl pa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AESTFilters;Andrea ST Filters Service;C:\WINDOWS\System32\DriverStore\FileReposi tory\stwrt64.inf_amd64_neutral_7f58c91b65c73836\AE STSr64.exe [2010-5-31 89600]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-12-25 366152]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-6-25 705856]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system3 2\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\WINDOWS\Microsoft.NET\Framework\ v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\WINDOWS\Microsoft.NET\Framework6 4\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-9-29 136176]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-9-29 136176]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EX E [2010-1-9 4925184]
S3 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\RoxMediaDB10.exe [2009-6-26 1124848]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsus bflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-12-27 18:54:14 -------- d-----w- C:\Program Files\CCleaner
2011-12-27 07:10:39 -------- d-s---w- C:\ComboFix
2011-12-27 06:32:40 -------- d-s---w- C:\Windows\SysWow64\Microsoft
2011-12-26 22:54:19 -------- d-----w- C:\Program Files (x86)\ESET
2011-12-26 22:54:03 -------- d--h--w- C:\Windows\AxInstSV
2011-12-26 03:02:48 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-12-26 00:50:09 -------- d--h--w- C:\$AVG
2011-12-26 00:05:26 -------- d--h--w- C:\ProgramData\Common Files
2011-12-26 00:04:33 -------- d-----w- C:\ProgramData\AVG2012
2011-12-26 00:04:00 -------- d-----w- C:\Program Files (x86)\AVG
2011-12-25 23:43:27 -------- d-----w- C:\ProgramData\MFAData
2011-12-25 22:52:17 -------- d-----w- C:\Users\Katie Wyland\AppData\Roaming\Malwarebytes
2011-12-25 22:52:13 -------- d-----w- C:\ProgramData\Malwarebytes
2011-12-25 22:52:10 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-12-25 22:52:10 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-12-17 16:20:11 -------- d-----we C:\Windows\system64
2011-12-14 22:30:57 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2011-12-14 22:30:54 3145216 ----a-w- C:\Windows\System32\win32k.sys
2011-12-14 22:30:52 723456 ----a-w- C:\Windows\System32\EncDec.dll
2011-12-14 22:30:51 534528 ----a-w- C:\Windows\SysWow64\EncDec.dll
2011-12-14 22:30:42 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-12-14 22:30:42 2048 ----a-w- C:\Windows\System32\tzres.dll
.
==================== Find3M ====================
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2011-12-17 16:29:02 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-10 10:54:13 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-11-04 01:53:39 2309120 ----a-w- C:\Windows\System32\jscript9.dll
2011-11-04 01:44:47 1390080 ----a-w- C:\Windows\System32\wininet.dll
2011-11-04 01:44:21 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
2011-11-04 01:34:43 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-11-03 22:47:42 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-11-03 22:40:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2011-11-03 22:39:47 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-11-03 22:31:57 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-10-24 19:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2011-10-24 19:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2011-09-29 16:29:28 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
.
============= FINISH: 14:15:41.43 ===============
Last edited by KamikazeKarrot; 12-28-2011 at 12:10 AM.
Attach.txt:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 6/13/2011 11:17:40 PM
System Uptime: 12/27/2011 1:58:16 PM (1 hours ago)
.
Motherboard: Dell Inc. | |
Processor: Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz | Microprocessor | 2134/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 283 GiB total, 237.312 GiB free.
D: is CDROM (UDF)
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP36: 11/10/2011 3:00:22 AM - Windows Update
RP37: 11/18/2011 3:00:15 AM - Windows Update
RP38: 11/30/2011 1:18:36 PM - Scheduled Checkpoint
RP39: 12/14/2011 5:26:46 PM - Scheduled Checkpoint
RP40: 12/15/2011 3:00:13 AM - Windows Update
RP41: 12/25/2011 5:24:49 PM - Installed Java(TM) 6 Update 30
RP42: 12/25/2011 7:03:41 PM - Installed AVG 2012
RP43: 12/25/2011 7:04:11 PM - Installed AVG 2012
RP44: 12/25/2011 10:28:27 PM - Installed AVG 2012
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Reader 9.1.2
Advanced Audio FX Engine
Apple Application Support
Apple Software Update
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Cozi
Definition update for Microsoft Office 2010 (KB982726)
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Dock
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Webcam Central
DirectXInstallService
EMC 10 Content
Facebook Video Calling 1.0.0.8953
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
Java Auto Updater
Java(TM) 6 Update 30
Junk Mail filter update
Live! Cam Avatar Creator
Malwarebytes' Anti-Malware version 1.51.2.1300
Microsoft Choice Guard
Microsoft Office 2010
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Outlook Social Connector (KB2289116) ªº§ó·s
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
PowerDVD DX
QualxServ Service Agreement
QuickTime
RegTask
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Easy CD and DVD Burning
Roxio Express Labeler 3
Roxio Update Manager
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Office 2010 (KB2289078)
Security Update for Microsoft Office 2010 (KB2289161)
Security Update for Microsoft Publisher 2010 (KB2409055)
Security Update for Microsoft Word 2010 (KB2345000)
Skype Click to Call
Skype™ 5.5
Sonic CinePlayer Decoder Pack
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2010 (KB2202188)
Update for Microsoft Office 2010 (KB2413186)
Update for Microsoft OneNote 2010 (KB2433299)
Update for Microsoft Outlook Social Connector (KB2289116)
Visual Studio 2008 x64 Redistributables
WildTangent Games
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Yahoo! Detect
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==== Event Viewer Messages From Past Week ========
.
12/27/2011 2:15:14 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
12/27/2011 2:15:11 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
12/27/2011 12:26:20 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
12/27/2011 12:24:20 AM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
12/27/2011 12:24:20 AM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
12/27/2011 12:23:34 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
12/27/2011 12:23:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
12/27/2011 12:23:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
12/27/2011 12:23:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
12/27/2011 12:23:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
12/27/2011 12:23:32 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/27/2011 12:23:25 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
12/27/2011 12:23:12 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache NetBIOS NetBT nsiproxy Psched rdbss RxFilter spldr tdx vwififlt Wanarpv6 WfpLwf
12/27/2011 12:23:11 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
12/27/2011 12:23:11 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
12/27/2011 12:23:11 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
12/27/2011 12:23:11 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
12/27/2011 12:23:11 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
12/27/2011 12:23:11 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
12/27/2011 12:23:11 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
12/27/2011 12:23:11 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/27/2011 12:23:11 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
12/27/2011 12:23:11 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
12/27/2011 1:58:44 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: RxFilter
12/27/2011 1:58:43 PM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.
12/27/2011 1:58:42 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
12/27/2011 1:58:42 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
12/27/2011 1:58:41 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
12/26/2011 5:43:37 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.
12/25/2011 9:58:40 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgldx64 Avgmfx64 Avgtdia DfsC discache NetBIOS NetBT nsiproxy Psched rdbss RxFilter spldr tdx vwififlt Wanarpv6 WfpLwf
12/25/2011 4:41:42 PM, Error: Service Control Manager [7003] - The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed.
.
==== End Of File ===========================
It was very likely a combination of all that you said was done to remove McAfee....CCleaner, which truly is not a program generally used to do Uninstalls, it deletes LISTINGS so they aren't visible anymore but very often not the program files themselves, then System Restore. If it was removed, but System Restore was holding old files...well, using system restore brought some of those back but they likely are not listing in the correct place and the traces of those are not able to be found because they aren't listed where they are supposed to be listed and may not actually be called McAfee either, though they are recognized by both Combofix and DDS as McAfee based files. Using system restore to attempt to fix something very often makes it worse, mainly because it will not remove a program but often bring back parts of programs that were removed.
Is combofix not allowing you to run it or just giving a warning?
Delete the old combofix file and download a new one BUT you are going to have to rename it during the download process in order to try to fool the infection:
During the download, rename Combofix to Combo-Fix as follows:
When you get to the box that says Save File, click Save File. And when the box Save file as...opens then save it as Combo-Fix and save it to the Desktop.
Close EVERYTHING else, ALL browsers, everything.
Then double click on that Combo-fix icon to run it. If it warns about McAfee, see if you can just ignore it and go forward. If it will go ahead then let it run through to the end. It will prepare a log for you and save it here, "C:\Combo-Fix.txt"
Post back with that log.
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