Hi, thanks for your replies.

Here are some updates:
- The "Announcement: A Message From Your ISP" that they added new phonelines is still up as of this moment.
- I use a dial-up line
- I don't usually remove cookies
- The message still comes out every "click" - I have to click the link on top again to go to the desired webpage

Will call them up again, getting very annoyed.

A concern is - I pass through the "announcement" when I log in here, then click to continue, are they able to get my info. by doing so?

Thanks again.