Hello,
I received a call from my dad today saying that he has a virus on his PC. From what he told me I thought it was the Windows XP Recovery virus.
He mentioned that all his files had disappeared along with desktop icons. I had dealt with that virus before so I gave him the steps to remove it over the phone.
I had him run the Malwarebyte's scan, and the results were devastating. I can't remember the exact number ( 50+ thousand ) files were infected. I had him read
me one and it turned out to be Ardamax Keylogger. To be honest, i'm not sure that PC has ever been cleaned properly. Nor did it have sufficient security.
Anyway...I am looking for instructions to tell my dad to hopefully get rid of the virus and recover/Un-hide his files.
I talked him through the "View hidden files/folders" steps. I don't want my parents to lose all of their important files..mainly pictures and emails.
Any help is greatly appreciated.

Thanks!