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Thread: Blue Screen, need help!

  1. #1
    Join Date
    Apr 2007
    Posts
    125

    Blue Screen, need help!

    Hi guys, running a Windows 7 64-bit system.

    Recently installed it, probably a few months. About a month or so ago, started to get blue screens. They point to ntoskrnl.exe and usually some other driver (either nwifi.sys or ndis.sys).

    I have attached some of the recent dumps and hope someone can help me :\

    PS I am using a generic wireless-n usb adapter. I have tried a branded one (AirLink) but it was extremely slow. It feels like the AirLink didn't experience the blue screen, could it possibly be the generic adapter's driver? I did a windows update when I first installed Windows for the wireless adapter when it showed up in optional updates and I'm pretty sure that's the earliest I started receiving the blue screens.

    dumps.zip

  2. #2
    Join Date
    Apr 2007
    Posts
    125
    Any help?

  3. #3
    Join Date
    Mar 2008
    Location
    London England
    Posts
    103
    As you say - minidumps show..
    IMAGE_NAME: ndis.sys
    IMAGE_NAME: nwifi.sys

    Probably caused ntoskrnl.exe

    nwifi.sys - relates to the WiFi driver,
    Update th driver.

    ndis.sys
    Relates to the LAN CARD / NIC [Network card]
    Downloading and install the latest drivers from the manufacture’s website.

  4. #4
    Join Date
    Apr 2007
    Posts
    125
    Should I worry about the ntoskrnl.exe at all?

    I'm unable to update nwifi.sys, as my wifi adapter is generic and has no driver availability besides the one provided by Windows..

    For ndis.sys, is that the same as the NIC driver for my motherboard?

  5. #5
    Join Date
    Apr 2007
    Posts
    125
    Did an update for ndis.sys. Got another blue screen any help?
    Attached the latest dump

    102411-18158-01.zip

  6. #6
    Join Date
    Mar 2008
    Location
    London England
    Posts
    103
    Latest dump files are pointing to ntoskrnl.exe
    No longer showing ndis.sys or nwifi.sys to be the cause.
    ntoskrnl.exe is a major file for the operating system - and nothing works without it.
    But that makes it harder to find the cause.

    Download BlueScreenView - to see if that can highlight what is causing blue screen.

    http://www.nirsoft.net/utils/blue_screen_view.html
    Download link at the bottom of the page.
    Download>and post the last 4 minidump from the scan.

    Once it has scanned>Edit>Select All>File>Save Selected Item
    Open BSOD.txt in Notepad>Copy>paste entry.

  7. #7
    Join Date
    Apr 2007
    Posts
    125
    ==================================================
    Dump File : 102411-18158-01.dmp
    Crash Time : 10/24/2011 11:06:48 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : fffff6fb`40c0c0c0
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff800`03089301
    Caused By Driver : ndis.sys
    Caused By Address : ndis.sys+9b80
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\102411-18158-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 285,720
    ==================================================

    ==================================================
    Dump File : 102411-28470-01.dmp
    Crash Time : 10/24/2011 5:11:11 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : fffffa03`0964c9ab
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff880`02d2ba48
    Caused By Driver : netr28ux.sys
    Caused By Address : netr28ux.sys+a3a48
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\102411-28470-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 290,784
    ==================================================



    I've noticed that the blue screen occurs usually when I'm torrenting. It doesn't occur when I'm downloading large files, I've done that with JDownloader and it stayed on all night. I've tried uTorrent and Miro but they both have the same result.

  8. #8
    Join Date
    Mar 2008
    Location
    London England
    Posts
    103
    netr28ux.sys - ndis.sys
    Both relate to your wireless driver.
    Download new driver - un-install old driver - install the new one.

  9. #9
    Join Date
    Apr 2007
    Posts
    125
    Ok, uninstalled, and installed new driver. Left on with torrent for the past.... 8 hours. Still on with no BSOD. I think it's fixed, thank you! Will continue to monitor PC for any problems but it looks like its good now.

  10. #10
    Join Date
    Mar 2008
    Location
    London England
    Posts
    103
    Good news - keep us updated.

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