I downloaded this new release and customized a standard US keyboard (101/102) on my Gateway 530 laptop. The changes I made were to insert about a dozen symbols in Time New Roman font for such things as fractions, superscripts, and math symbols. The created format tested perfectly and installed, but when I opened Windows 2003, none of the functions performed. However, the cursor display changed, there is no longer a Page Setup option on the File menu, and some of the keystrokes created random symbols that I have not entered. I'm running Windows XP Pro SP2 that I keep updated currently.

Any suggestions to correct the error of my ways?