Sorry, i'm using Windows XP, & what i meant was i followed the windows troubleshooter of uninstalling & reinstalling the device, that was when i noticed that the DVD & CD drives were also not working, if it helps this is what it sais in "Device Status." Sadly i've deleted everything that adware found, i didn't think it deleted good things.
& iv'e attached the HJT log now
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device.



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