Drive problems

[Pokey86]

Hello, i left my comp on while i went out & left it on with Ad-aware running when i came back it had 56 minor viruses that i just deleted, but i realised that i had no sound after, i mean not at all, my comp couldn't read any speakers connected.

I messed around with it uninstalling the codecs then restarting but during that i noticed that not only are my speakers not working but my DVD & CD drive are also not working. I don't know what may have caused this, but of course it's not letting me use any installing CD's

Any help would be appreciated, please find a HJT log in case you need it

(I've run Ad aware & Spybot in safe mode before i posted this)

Thanks in advance

[jholland1964]

We need more info about the computer itself, operating system, etc. Plus there is no HJT log showing.
What do you mean EXACTLY when you say

I messed around with it uninstalling the codecs then restarting

EXACTLY what did you do?
AdAwareSE does not find viruses, it finds Adware...Did you quarantine the items found or totally delete them? If you only quarantined them you could restore them via AdAwareSE, but we would need to know what they are first before we would ok that.

[Pokey86]

We need more info about the computer itself, operating system, etc. Plus there is no HJT log showing.
What do you mean EXACTLY when you say
EXACTLY what did you do?
AdAwareSE does not find viruses, it finds Adware...Did you quarantine the items found or totally delete them? If you only quarantined them you could restore them via AdAwareSE, but we would need to know what they are first before we would ok that.

Sorry, i'm using Windows XP, & what i meant was i followed the windows troubleshooter of uninstalling & reinstalling the device, that was when i noticed that the DVD & CD drives were also not working, if it helps this is what it sais in "Device Status." Sadly i've deleted everything that adware found, i didn't think it deleted good things.

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this device.

& iv'e attached the HJT log now

[jholland1964]

There is NO HiJackThis log.

Go to your Device Manager. Double click on the + sign next to DVD/CDROM drives to open it. Choose one of them, right click and choose UNINSTALL. Click ok. Shut down the computer, reboot the computer, unless you have removed some IMPORTANT files playing with codec's then XP should find a "new" drive and install the drivers
Do the same with the next one.
Then do the same with your speakers.

[Pokey86]

DAMN, i know i uploaded it


OK i did the above step with the with the CD & DVD drive & they work, i've tried it with the sound card device but it's not working, however i have list the disk that came with my speakers... So i might need to get new ones

[PhilliePhan]

You've also got a nasty backdoor SDBot that has likely compromised your machine.
O4 - HKLM\..\Run: [MSWindowsUpdate] C:\WINDOWS\system32\winsecurityxp\mswinup.exe

Suggest you run the AVG Anti-Spyware and Kaspersky Online scan steps linked in the "Read Me First" Sticky Post.

I imagine Judy will have some removal steps for you shortly. I did not look at the complete log.

-- You will need to run SDFix and a rootkit scanner such as GMER or Blacklight to make certain you get any and all accociated baddies.

PP

[Pokey86]

i did an online panda activescan earlier if it helps.

I'll run AVG now

[jholland1964]

PP has asked for a Kaspersky scan, which is EXACTLY what I would have asked for...give us that and the AVG Anti-spy scan and logs as he requested. Kaspersky is the top of the line today for finding nasties on the computer and this is the ONE I always recommend.
Follow the instructions he gave you please.
You know Pokey we tried to deal with much of what showed in the new Panda scan back in November, but you ended the thread by saying the problem fixed itself, obviously it did not. Part of our problems then were the fact that you didn't follow our instructions exactly. If you do not do this then you will not rid your computer of these problems.
Please run what is asked, NOTHING else until requested or else we have no way of knowing what needs to be done. Some problems will not be fixed unless the fixes are applied in a very specific way...you have a badly infected computer and it will remain that way unless you do exactly as told to do. I will tell you right now, the fact that your speakers are not working at the moment is totally imaterial. That is something that can be worked on AFTER the computer is clean. This will take MANY steps.
Part of the problem now is you are not running either an anti-virus program OR a firewall, no wonder the computer is infected, and still infected with some of what we tried to deal with nearly 4 months ago.
Follow PP's instructions EXACTLY.

[Pokey86]

OK i ran everything in order & iv'e attached the 4 logs, thanks

[jholland1964]

Did you install WinVNC.4 on the machine? How is this computer connected to the internet?